At a Glance
- Tasks: Manage billing processes and ensure accurate invoicing for customers.
- Company: Join Rentokil Initial, a leader in the industry with a supportive team.
- Benefits: Competitive salary, bonuses, discounts, and career growth opportunities.
- Other info: Enjoy a hybrid work model and industry-leading training.
- Why this job: Be part of a dynamic team and make a real impact in finance.
- Qualifications: Experience in billing, strong Excel skills, and great teamwork abilities.
The predicted salary is between 24991 - 24991 € per year.
We are currently seeking a Billing Administrator to join our dedicated team at the Dudley office. If you have experience working in a finance environment and enjoy providing excellent customer service, this could be the perfect opportunity for you!
Key Responsibilities
- Collation of service information required to produce customer invoices
- Reconciliation of billed items to manual bills created in finance and billing systems
- Creation of manual consolidated customer invoicing
- Uploading invoices to customer portals
- Documenting billing processes per customer and maintenance of a billing information library
- Dealing with customer and business queries relating to invoices produced
- Posting invoices and credits to finance systems
- Maintenance of detailed billing schedules
- Liaison with service technicians to collate billing information
- Highlight and escalate process gaps and suggest solutions
- Manage daily workloads in relation to the SLA's in place
- Maintain a high level of accuracy whilst meeting strict deadlines
- Develop good relationships with all business and external stakeholders
- Works with the business front line to improve the quality of information
- Is supportive and/or positive of colleagues accountable for delivering against own role description and team deliverables
- Participates in daily meetings and shares ideas and issues
- Uses experience to solve current problems
Requirements
- Previous experience working in a billing environment
- Experience of using Microsoft Excel formulas
- Good interpersonal and teamwork skills
- Knowledge of billing governance
- Be able to motivate self
- Be professional and positive
- Financial accounting knowledge
Benefits
- Competitive salary package: start with a basic salary of £24,991 per annum
- Benefits: discount scheme, bonus and career opportunities
- Relocation package: moving from more than 2 hours away? We may offer up to £5,000 to help you settle in
- Work‑life balance: full‑time, permanent role, Monday to Friday (37.5 hours a week, 1 hour lunch) hybrid with 2 days per week in the local office (Monday and Tuesday)
- Industry‑leading training: receive top‑notch training to support our customers' needs
- Additional opportunities to earn more with regular bonus
- Salary grading system – linked to performance for those keen to develop their career within our business
- Opportunity to contribute to a private healthcare scheme
- Enrolment in our company pension scheme
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
- Leads commission scheme available – although this isn't a sales job, we appreciate and reward you for passing on sales leads
- Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends
- Long service recognition – includes an extra five days of annual leave entitlement after five years of service
- Refer a friend – earn up to £1,000 for referring someone to work for Rentokil Initial
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Manual Billing Administrator in Dudley employer: Rentokil Initial Careers
Rentokil Initial is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes a relocation allowance, industry-leading training, and opportunities for career advancement. Our supportive work culture fosters teamwork and encourages personal growth, while our hybrid working model promotes a healthy work-life balance. Join us in Dudley, where you can make a meaningful impact in a dynamic environment dedicated to customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Manual Billing Administrator in Dudley
✨Tip Number 1
Network like a pro! Reach out to people in the finance and billing sectors, especially those who work at Rentokil Initial. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your Excel skills and understanding billing governance. We want you to shine when discussing your experience and how it relates to the role of Billing Administrator.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for clients. This will demonstrate your fit for the role and how you can contribute to the team at Rentokil Initial.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Manual Billing Administrator in Dudley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Administrator role. Highlight your experience in finance and customer service, and don’t forget to mention any relevant skills with Microsoft Excel. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you the perfect fit. Keep it friendly and professional – we love a good story!
Show Off Your Attention to Detail:As a Billing Administrator, accuracy is key. Make sure your application is free from typos and errors. Double-check everything before hitting send – we appreciate candidates who take pride in their work!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Rentokil Initial Careers
✨Know Your Numbers
Brush up on your financial knowledge, especially around billing processes and invoicing. Be ready to discuss your experience with Microsoft Excel formulas, as this will likely come up during the interview.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in previous roles. Rentokil Initial values strong interpersonal skills, so think about times when you’ve resolved customer queries or improved relationships with stakeholders.
✨Demonstrate Team Spirit
Show that you can work well in a team by sharing experiences where you collaborated with colleagues or supported them in achieving goals. Highlighting your teamwork skills will resonate well with their company culture.
✨Be Solution-Oriented
Think of instances where you identified process gaps and suggested improvements. Rentokil Initial appreciates proactive problem solvers, so be prepared to discuss how you can contribute to enhancing their billing processes.
