At a Glance
- Tasks: Maximise debt collection and manage customer accounts in a supportive team.
- Company: Join Rentokil Initial, a leader in the industry with a focus on teamwork.
- Benefits: Earn bonuses, enjoy discounts, and access private healthcare and pension schemes.
- Other info: Diverse workplace with opportunities for growth and long service recognition.
- Why this job: Make a real impact in credit control while developing your career.
- Qualifications: 2+ years in collections, strong IT skills, and excellent communication.
The predicted salary is between 30000 - 40000 £ per year.
- Rentokil Initial Credit Controller
- We are currently seeking a
- Credit Controller to join our dedicated team at the
Dudley office. If you have previous experience working in a collections environment and can support enhancing the credit control function, this could be the perfect opportunity for you!
Role
As a Credit Controller, you will be responsible for maximising the collection of debt, while ensuring that the debtor days are reduced in line with company targets.
This position is working mainly within the Prelitigation Team.
Key Responsibilities
- Debt management and collection of customer accounts with an emphasis on reaching a resolve to feedback to the customer and/or business
- Responsibility for your section of the ledger
- Achieving agreed collection targets
- Providing reports on the performance of accounts
- Controlling and monitoring the daily debt
- Monitoring cash allocation and proposing corrective action on allocated accounts where needed
- Escalating serious issues to the Team Leader or Credit Manager
- Providing an excellent level of customer service and confident communicator
- Resolving all business queries within agreed timeframes
- Ad hoc administration duties
Requirements
- A minimum of 2 years experience within a collections environment
- ICM qualification would be advantageous
- Ability to initiate and facilitate continuous improvements
- Work to strict timeframes
- Ability to maintain a high level of accuracy
- Excellent IT skills including MS Office and Pivot tables
- Understanding of audit controls
- Excellent written and spoken communication skills
- Good organisation skills
Benefits
- Additional opportunities to earn more with regular bonus and commission schemes
- Salary grading system – linked to performance for those keen to develop their career within our business
- Opportunity to contribute to a Private Healthcare scheme
- Enrolment in our company pension scheme
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
- Uncapped leads commission – although this isn't a sales job, we appreciate and reward you for passing on sales leads
- Employee Assistance Programme (EAP) – free to access and available 24/7 to you, your family, and friends
- Long service recognition – includes an extra five days of annual leave entitlement after five years of service
- Refer a Friend – earn up to £1,000 for referring someone
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
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Credit Controller - Prelitigation in Dudley employer: Rentokil Initial Careers
At Rentokil, we pride ourselves on being an excellent employer, offering a competitive salary package and a range of benefits including a company vehicle, uncapped commission, and industry-leading training. Our supportive work culture encourages self-motivation and personal growth, with opportunities for career advancement linked to performance. Join our Croydon branch and enjoy a fulfilling role that allows you to make a real difference in the community while maintaining a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Prelitigation in Dudley
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We think you need these skills to ace Credit Controller - Prelitigation in Dudley
Some tips for your application 🫡
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How to prepare for a job interview at Rentokil Initial Careers
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Rentokil Initial Careers.
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