At a Glance
- Tasks: Maximise debt collection and improve credit control processes in a dynamic team.
- Company: Join Rentokil Initial, a leader in the industry with a commitment to diversity.
- Benefits: Competitive salary, bonuses, discounts, and career growth opportunities.
- Other info: Enjoy a hybrid work model and industry-leading training.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: 2 years' experience in collections and strong IT skills required.
The predicted salary is between 24991 - 24991 £ per year.
We are currently seeking a Credit Controller to join our dedicated team at the Dudley office. If you have prior experience working in a collections environment and can help to improve the credit control function, this could be the perfect opportunity for you.
The Role
As a Credit Controller, you will be responsible for maximising the collection of debt while ensuring that debtor days are reduced in line with company targets.
Key Responsibilities
- Debt management and collection of customer accounts
- Responsibility for your section of the ledger
- Achieving agreed collection targets
- Providing reports on the performance of accounts
- Controlling and monitoring the daily debt
- Monitoring cash allocation and proposing corrective action on allocated accounts where needed
- Escalating serious issues to the Team Leader or Credit Manager
- Providing an excellent level of customer service
- Resolving all business queries within agreed timeframes
- Ad hoc administration duties
Requirements
- A minimum of 2 years experience within a collections environment
- ICM qualification would be advantageous
- Ability to initiate and facilitate continuous improvements
- Work to strict timeframes
- Ability to maintain a high level of accuracy
- Excellent IT skills including MS Office and Pivot tables
- Understanding of audit controls
- Excellent written and spoken communication skills
- Good organisation skills
Benefits
- Competitive salary package starting from £24,991 per annum depending on experience
- Benefits: discount scheme, bonus and career opportunities
- Work‑life balance: full‑time, permanent role, Monday to Friday (37.5 hr week) hybrid role, Tuesdays and Thursdays in the Dudley office
- Industry‑leading training to support customers' needs
- Additional opportunities to earn more with regular bonus and commission schemes
- Salary grading system linked to performance for career development
- Opportunity to contribute to a Private Healthcare scheme
- Enrolment in company pension scheme
- Exciting discounts and cashback offers from over 3,000 retailers with RI Rewards
- Uncapped leads commission to reward passing on sales leads
- Employee Assistance Programme (EAP) free to access 24/7
- Long service recognition—extra five days of annual leave entitlement after five years of service
- Refer a Friend – earn up to £1,000 for referring someone to work for Rentokil Initial
Rentokil Initial is an equal opportunities employer and is committed to creating a diverse working environment.
Credit Controller in Dudley employer: Rentokil Initial Careers
Rentokil Initial is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes industry-leading training, career development opportunities, and a strong focus on work-life balance. Located in Dudley, our supportive work culture fosters continuous improvement and provides employees with the chance to excel in their roles while enjoying perks such as discounts from over 3,000 retailers and a Private Healthcare scheme. Join us to be part of a diverse team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Dudley
✨Tap into Campus Networks
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We think you need these skills to ace Credit Controller in Dudley
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Rentokil Initial Careers.
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How to prepare for a job interview at Rentokil Initial Careers
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Rentokil Initial Careers.
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Since this is a full-time position, employers at Rentokil Initial Careers will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Rentokil Initial Careers employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
