At a Glance
- Tasks: Lead a dynamic team to enhance credit control and achieve financial targets.
- Company: Join Rentokil Initial, a leader in the industry with a commitment to diversity.
- Benefits: Enjoy a competitive salary, bonus schemes, and a relocation package up to £5,000.
- Other info: Hybrid working model and industry-leading training for career growth.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 3+ years of supervisory experience and strong IT skills required.
The predicted salary is between 33883 - 33883 £ per year.
Join Our Team and Make a Difference! We are currently seeking a Credit Control Team Leader to join our dedicated team at the Dudley office. If you have previous experience working in a collections environment and can support enhancing the credit control function, this could be the perfect opportunity for you!
Why Join Rentokil?
- Competitive Salary Package: Start with a basic salary of £33,883 per annum
- Bonus schemes available
- Relocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle in
- Work-Life Balance: Full-time, Permanent role, Monday to Friday (37.5hr week)
- Hybrid Working: 2 days a week in the office
- Industry-Leading Training: Receive top‑notch training to support our customers’ needs
The Role
The key purpose of this role is to ensure the team achieve Cash, Debt and other targets associated with the control and reduction of the company DSO along with the effective line management of the front line Team members.
Duties & Responsibilities
- Manage the processes associated with prompt collection of debts and maintenance of accounts
- Maintain age debt profile within business parameters
- Ensure the team keep up to date on individual tasks
- Escalate as appropriate both internally and externally
- Manage the team to achieve targets set
- Challenge and manage performance outputs effectively and through formal processes where necessary
- Lead, engage & direct as appropriate, understand and produce key performance indicators to ensure the team's performance is maximised
- Give clear directions – ensuring communications are clear and simple and understood by all
- Maintain audit compliance & controls
- Ability to adapt to and manage change at any time
- Ensure the team are customer focused and delivers required levels of service at all times
- Build, strengthen and improve customer relationships
- Ad hoc projects to deliver process improvements within agreed timescales and cost
- Be supportive and/or positive of other members of team
- Accountable for delivering against own role description and team deliverables
- Communicate daily objectives and share helpful information with the team/individuals
- Monitor progress of objectives and take action to ensure delivery to agreed timescales and cost
- Use experience to solve current problems
- Recognise success within the team
- Instil a responsive and ‘right first time' approach at all times
- Ensure relevant controls are in place and executed to audit team against KPI's and processes
Essential Job Requirements
- Minimum of 3 years supervisory experience
- Excellent IT skills including Word/Excel
- Passion for initiating and facilitating continuous improvement
- Ability to understand business policies and procedures as they impact on the job role and business activity
- Ability to understand broader business objectives and the implications of actions on the business
- Have excellent leadership and managerial skills
- Have a responsible, professional, and positive attitude
- Have integrity, initiative and focus
- Be able to motivate self and team
- Accuracy with record keeping
- Excellent spoken & written communication skills
- Ability to plan, manage & prioritise own and others workload
- Show passion with a ‘can do' attitude
Rentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment.
Credit Control Team Leader in Dudley employer: Rentokil Initial Careers
At Rentokil Initial, we pride ourselves on being an excellent employer, offering a competitive salary package and a supportive work environment in our Dudley office. Our commitment to employee growth is evident through industry-leading training and a focus on work-life balance with hybrid working options. Join us to be part of a diverse team that values integrity, initiative, and continuous improvement, while also providing relocation support for those moving from afar.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Team Leader in Dudley
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We think you need these skills to ace Credit Control Team Leader in Dudley
Some tips for your application 🫡
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Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Rentokil Initial Careers.
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How to prepare for a job interview at Rentokil Initial Careers
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Rentokil Initial Careers.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Rentokil Initial Careers employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
