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- Tasks: Provide 2nd and 3rd line support for Business Central systems and assist in training.
- Company: Join Rentokil Initial, a leader in the service industry with a focus on innovation.
- Benefits: Enjoy competitive salary, hybrid working, and a generous holiday allowance.
- Why this job: Be part of impactful projects and enhance your skills in a dynamic environment.
- Qualifications: Knowledge of Dynamics NAV/Business Central and strong documentation skills required.
- Other info: Great career growth opportunities and a supportive workplace culture.
The predicted salary is between 30000 - 50000 £ per year.
Responsibilities
- Provide 2nd and 3rd line Support for the NAV and Business Central systems
- Contribute to end-user training including development of system documentation and training materials
- Work closely with the Application Support Manager on projects and continuous improvement
- Contribute in the data migration and data mapping for Business Central projects
- Form part of project teams delivering key projects in line with the business strategy, including support in training, UAT and go live
- Establish and maintain relationships with stakeholders and their teams in order to understand the needs of the individual functions and the organisation as a whole
- Assist with the document and centralise training notes
- Assist in defining and documenting testing of agreed changes
- Primary contact for Key report queries
Requirements
- Essential
- Dynamics NAV / Business Central knowledge (Microsoft Dynamics NAV 2013/2016, Microsoft Dynamics 365 Business Central), specifically Finance Management, Fixed Assets, Inventory Management and Purchasing modules
- Experience with supporting end-users with queries and issues
- Written skills with the ability to produce coherent, accurate and articulate documentation
- Experience on NAV / Business Central implementations
- Demonstrates high integrity
- Ability to deliver results
- Manages self, remaining calm, focused and optimistic
- Capable of managing multiple assignments simultaneously within agreed timescales
- Desirable
- Jet Report experience
- Experience in supporting Business Central SaaS
- Continia experience
- Previous experience of working in a service industry
- Previous Experience of Application Support
- An understanding of the complexities associated with a large business environment
Benefits
- Competitive salary and bonus scheme
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
At Rentokil Initial, we are an equal opportunity employer. We encourage applications from people of all backgrounds and provide support for candidates with various needs during the recruitment process.
Business Central Application Support in Crawley employer: Rentokil Initial Careers
Contact Detail:
Rentokil Initial Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Central Application Support in Crawley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Business Central or NAV. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your Dynamics NAV and Business Central knowledge. We recommend creating a list of common interview questions related to application support and practising your answers. Confidence is key!
✨Tip Number 3
Showcase your skills! If you’ve worked on any relevant projects, be ready to discuss them in detail. Use specific examples to demonstrate how you’ve contributed to end-user training or data migration – it’ll make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Business Central Application Support in Crawley
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your Dynamics NAV and Business Central knowledge in your application. We want to see how your experience with Finance Management, Fixed Assets, and Inventory Management can contribute to our team!
Be Clear and Concise: When writing your application, keep it coherent and articulate. We appreciate well-structured documentation, so make sure your written skills shine through in your cover letter and CV.
Tailor Your Application: Don’t just send a generic application! Tailor it to reflect how your experience aligns with the responsibilities listed in the job description. We love seeing candidates who understand our needs and can relate their background to our projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rentokil Initial Careers
✨Know Your NAV and Business Central Inside Out
Make sure you brush up on your Dynamics NAV and Business Central knowledge, especially the Finance Management, Fixed Assets, Inventory Management, and Purchasing modules. Being able to discuss these areas confidently will show that you're not just familiar with the systems but can also provide valuable support.
✨Prepare for Real-World Scenarios
Think about common end-user queries and issues you've encountered in the past. Prepare to discuss how you resolved them or how you would approach similar situations. This will demonstrate your problem-solving skills and your ability to support users effectively.
✨Showcase Your Documentation Skills
Since you'll be expected to produce coherent and accurate documentation, bring examples of your previous work if possible. Discuss your process for creating training materials and system documentation, as this will highlight your attention to detail and communication skills.
✨Build Relationships with Stakeholders
Be ready to talk about how you’ve established and maintained relationships with stakeholders in previous roles. Share specific examples of how you’ve understood their needs and contributed to projects, as this will illustrate your collaborative approach and understanding of business strategy.
