Ideally based in the North West or London. Account Management of existing partner agents and onboarding of new partner agents. To maintain and
increase the volumes of contracts from partner agents. Assist with agent understanding of RentGuarantor
product, development and processes. Provide a relationship link between the operations and sales
team on anything that needs human intervention.
Responsibilities
To book and conduct regular contact sessions with partner agents and their teams, via Branch Visits,
Teams Calls and Telephone to ensure full utilisation of RentGuarantor. Delivering training where required.
Building trust and strengthen relationships within:
- Councils / Housing Associations
- Universities
- Alternative Student Accommodation providers
- Strategic Partners
- Living Sector Providers
Assist the New Business sales team at conferences and city visits with winning new partnerships
Provide weekly/monthly contact with last contact/meetings dates and contracts using Hub Spot
reporting
Fully responsible for all assigned company owner B2B account management, client retention, training, and
improvements.
Drive increased value from relationships with partners.
Ensure any product development is communicated effectively.
Complaints and query reporting and handling, overcome objections and industry challenges.
Where product opportunities are highlighted, report them effectively.
Where improvements in marketing are highlighted –feed them back into line manager to gain sponsorship
for change.
To understand role of Line Manager and be able to cover them during holidays/absence if required.
Attend industry conferences and work on the stand to promote our product(s).
Carry our branch visits with partner agents at least four (4) times a month to increase knowledge and
engagement. Make sure promotional material is delivered available and understood.
Sales/Relationship Manager experience/knowledge
Understanding of Private Rental Sector
Understanding of Social Housing Sector
Understanding of Living Sector
Understanding of Tenant Referencing systems and
providers – possible API partners
Ability to work autonomously but against specific sales targets
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