Canary Wharf, in person. Senior role reporting directly to the founder.
A senior, hands-on role for someone who can own the operational infrastructure of the business. CRM, automations, systems, people, marketing ops, sales ops. If you have built things that work and want full ownership of how a fast-growing property business runs, this is for you.
Day to day
You will own the GoHighLevel CRM and the workflows behind it. That means lead routing, pipeline structure, follow-up sequences, sales tasks, reporting and the integrations into the website and ad platforms. You will work alongside marketing on campaign setup, alongside sales on pipeline performance, and alongside the founder on the systems and people decisions that shape the business as it scales.
What success looks like
In the first 90 days we expect you to take stock of every operational system the agency runs on, identify the two or three that are holding the business back, and rebuild them. By month six we expect the operational layer to be running with very little input from the founder, and reporting to be in a state where weekly performance is visible at a glance for sales, marketing and lead generation.
Who we are looking for
You are senior. You have built operations at a small or mid-sized business before, in property, financial services, or another fast-moving sales-led environment. You are equally comfortable specifying a workflow, sitting with an agent to fix what is broken, and pushing back on the founder when a process is wrong. You write clearly, document what you build, and you do not need to be told twice.
Reporting and location
The role reports directly to Sean Zvandasara, founder. It is a full-time, in-person role at our Canary Wharf office. We do not offer a remote or hybrid version of this role, because the work is impossible to do well at distance from the team.
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Head of Operations in London employer: RENOWNED HOMES LTD
Renowned Homes is an exceptional employer that offers a dynamic and supportive work environment in the heart of London. As a Business Administration Apprentice, you'll gain invaluable hands-on experience across various operational functions, with real responsibilities from day one, fostering both personal and professional growth. The company's commitment to employee development, coupled with its high-performance culture and exposure to leading developers, makes it an ideal place for those seeking meaningful and rewarding employment.
