At a Glance
- Tasks: Provide high-quality admin support and be the first point of contact for patients and families.
- Company: Rennie Grove Peace Hospice Care, a compassionate charity supporting those with life-limiting illnesses.
- Benefits: Flexible working hours, supportive team environment, and the chance to make a real difference.
- Other info: Be part of a larger mission, making a positive impact in your community.
- Why this job: Join a dedicated team and help provide essential care and support to those in need.
- Qualifications: Organised, detail-oriented, and able to work flexibly across various shifts.
The predicted salary is between 30000 - 42000 € per year.
The purpose of this role is to work in a team to provide high quality administrative support to the Rennie Grove Peace Coordination Centre. This role will suit someone who would like to help provide an excellent service to people who are using the Rennie Grove Peace clinical services. Someone who is organised with good attention to detail and can work flexibly covering early mornings, evenings, and weekends.
Responsibilities include:
- Acting as the first point of contact for patients, families, and professionals, providing a kind and knowledgeable response when dealing with callers and knowing how and when to elevate.
- Dealing appropriately and sensitively with all callers, adhering to hospice policies on confidentiality at all times.
- Working collaboratively with others in the Coordination Centre, including clinical colleagues, to ensure the patient and family receive the appropriate care in a timely way.
- Ensuring that data entry onto the clinical systems is complete and accurate.
- Working on a rota basis covering 8am to 6pm, seven days a week.
- Acting as a Rennie Grove Peace Hospice Care ambassador.
About the Hospice: At Rennie Grove Peace Hospice Care, our unique care provides a lifeline of compassion and support to patients, carers, and families facing progressive life-limiting illness. We provide palliative and end of life care support, including bereavement services, within Buckinghamshire and Hertfordshire. Our patient services are available to adults, as well as patients transitioning into adult services (16 to 25 years). Bereavement support is offered for all ages to families of patients and those around them, as well as throughout the community, in schools and workplaces. We are proud to offer care in the place that best suits the individual's needs, whether that’s at home, in a care home, in a short stay in our inpatient unit, out in the community, or in our purpose-built Living Well Centre facilities. As a hospice care charity, we have offered this support, free of charge, for over 40 years. Our staff team of 340+ includes a wide range of patient-facing disciplines plus operational support based in Watford, Tring, St Albans, Chalfont St Giles, and Berkhamsted.
Coordination Centre Administrator in Watford employer: Rennie Grove Peace Hospice
At Rennie Grove Peace Hospice Care, we pride ourselves on being an exceptional employer that values compassion, teamwork, and professional growth. Our supportive work culture fosters collaboration among dedicated staff, ensuring that you can make a meaningful impact in the lives of patients and families facing life-limiting illnesses. With flexible working hours and opportunities for personal development, joining our team means becoming part of a caring community committed to providing high-quality palliative care across Buckinghamshire and Hertfordshire.
StudySmarter Expert Advice🤫
We think this is how you could land Coordination Centre Administrator in Watford
✨Tip Number 1
Get to know the organisation! Research Rennie Grove Peace Hospice Care and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Coordination Centre Administrator, you'll be the first point of contact for patients and families. Role-play with a friend or family member to get comfortable responding to different scenarios and questions.
✨Tip Number 3
Be flexible and ready to adapt! The role requires covering various shifts, so highlight your availability and willingness to work early mornings, evenings, and weekends. Show that you can handle the dynamic nature of the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Rennie Grove Peace Hospice Care.
We think you need these skills to ace Coordination Centre Administrator in Watford
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for providing compassionate care shine through. We want to see how you connect with our mission at Rennie Grove Peace and how you can contribute to the support we offer to patients and families.
Be Organised and Detail-Oriented:Highlight your organisational skills and attention to detail in your application. This role requires someone who can manage multiple tasks efficiently, so make sure to give examples of how you've done this in the past.
Flexibility is Key:Since the role involves covering various shifts, mention your flexibility in working hours. We appreciate candidates who are willing to adapt their schedules to meet the needs of our patients and the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rennie Grove Peace Hospice
✨Know the Organisation
Before your interview, take some time to research Rennie Grove Peace Hospice Care. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Organisational Skills
As a Coordination Centre Administrator, being organised is key. Prepare examples from your past experiences where you demonstrated strong organisational skills, especially in high-pressure situations. Be ready to discuss how you manage your time and prioritise tasks.
✨Practice Empathy and Communication
Since you'll be the first point of contact for patients and families, it's crucial to convey empathy and understanding. Practice responding to common scenarios you might face in the role, focusing on how you would handle sensitive situations with care and professionalism.
✨Be Flexible and Adaptable
The role requires flexibility in working hours, so be prepared to discuss your availability and willingness to cover early mornings, evenings, and weekends. Share any previous experiences where you had to adapt to changing schedules or unexpected challenges.
