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- Tasks: Lead a team and support planning and building standards with administrative tasks.
- Company: Renfrewshire Council, awarded Council of the Year for excellence.
- Benefits: Full-time permanent position with opportunities for career growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: SVQ Level 3 in Business Administration or equivalent; customer service experience required.
- Other info: Dynamic role with a focus on teamwork and organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
Renfrewshire Council – proud recipient of Council of the Year – is seeking to recruit a Task Leader as part of the newly created Business Support Team which assists the Planning and Building Standards Service.
Ideally educated to SVQ Level 3 in Business Administration or equivalent, you will undertake a range of administrative tasks in support of the delivery of a comprehensive, customer focused, business support service across the Planning and Building Standards Service.
Key tasks which you will be responsible for include:
- Supervision of staff
- Meeting and greeting visitors
- Dealing with customer enquiries online and by telephone in line with our adopted Service Standard
- A range of administrative tasks including the preparation of correspondence, reports and minute taking as required
- Data quality checking/quality assurance
- Maintaining a range of manual and computer based recording systems ensuring that all records for which the post holder is responsible are accurate, up to date and stored in line with Council Policy
It is essential that you have experience of:
- Customer service
- Carrying out a wide range of administrative tasks
- Working with standard computer systems including Microsoft Office packages i.e. Excel and Word
It is also essential that you have the ability to:
- Work as part of a team and on your own initiative
- Meet deadlines and quality standards
- Multitask
- Have organisational and communication skills
It is desirable that you have experience of supervising staff and developing processes and procedures, as well as a knowledge of the Planning and Building Standards Service and Renfrewshire Council’s Corporate Policies and practices.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Task Leader (Planning & Building Standards Business Support) (Full Time) (Permanent) - REN13841 employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Task Leader (Planning & Building Standards Business Support) (Full Time) (Permanent) - REN13841
✨Tip Number 1
Network like a pro! Reach out to people in the Planning and Building Standards field, especially those connected to Renfrewshire Council. A friendly chat can open doors and give you insights that might just land you that Task Leader role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this will show you're a perfect fit for their comprehensive, customer-focused service.
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you manage multiple tasks and meet deadlines. They’ll want to see that you can juggle responsibilities like a champ.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Task Leader (Planning & Building Standards Business Support) (Full Time) (Permanent) - REN13841
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Task Leader. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Customer Service Skills: Since customer service is key in this role, share specific examples of how you've successfully handled customer enquiries or resolved issues in the past. We want to see your ability to connect with people!
Be Organised and Clear: When preparing your correspondence and reports, clarity is crucial. Keep your writing concise and well-structured, so we can easily see your organisational skills in action. Remember, first impressions count!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you’re familiar with Renfrewshire Council’s Planning and Building Standards Service. Brush up on their policies and practices, as well as any recent developments in the field. This will show that you’re genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since customer service is key for this role, be ready to share specific examples of how you've handled customer enquiries in the past. Think about times when you went above and beyond to meet a customer's needs.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and deadlines. You might want to mention tools or methods you use to stay organised, especially when it comes to administrative tasks like report preparation and minute taking.
✨Team Player Vibes
This role requires teamwork, so be ready to talk about your experience working collaboratively. Share examples of how you’ve supported colleagues or led a team, and highlight your ability to work independently when needed.
