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- Tasks: Update and manage electronic systems to enhance care at home services.
- Company: Join a dedicated team in health and social care services.
- Benefits: Flexible 30-hour work week with a four on, four off rota.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: SVQ Level 2 or equivalent in administration; customer-focused mindset.
- Other info: Temporary role for up to 12 months with potential for growth.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Temporary System Scheduler – Renfrewshire Health & Social Care Partnership is seeking committed, motivated and caring individuals to join our Care at Home service as System Schedulers. This key operational role ensures that care is planned and coordinated safely, consistently and in a way that supports high quality, person centred and outcome focused support for people across Renfrewshire.
As a System Scheduler, you will contribute directly to the delivery of safe, compassionate care and support. You will manage and maintain our electronic scheduling system, respond to changes in demand and ensure that information is recorded accurately and efficiently. You will work closely with frontline colleagues and act as a helpful and professional first point of contact for staff, supported people and external partners. Your ability to remain calm, focused and solution driven will support smooth service delivery, even during busy or challenging periods.
This role will suit someone who enjoys working in a fast-paced environment where no two days are the same. You will need strong communication skills, excellent attention to detail and confidence using digital systems. You should be comfortable working independently, while also contributing positively to a supportive and collaborative team environment. Above all, you will share our commitment to delivering high quality care and supporting positive outcomes for the people we support.
Responsibilities
- Manage and maintain the electronic scheduling system and respond to changes in demand.
- Coordinate care to ensure safe, compassionate, high-quality, person-centred and outcome-focused support.
- Act as a first point of contact for staff, supported people and external partners; provide helpful, professional communication.
- Record information accurately and efficiently; support smooth service delivery, even during busy periods.
Qualifications and requirements
- Experience of handling and maintaining information using electronic systems; ability to manage competing priorities.
- A proactive mindset, professionalism and a customer-focused approach.
- Relevant SVQ Level 2 or professional qualification in administration/business or equivalent; willingness to work towards. SVQ Level 3/HNC or professional qualification in administration or business equivalent and/or SVQ Level 2 in Health & Social Care are desirable.
What we offer and requirements
- This is a temporary position for up to 18 months, depending on service needs and available funding, or until the requirement for the post ends.
- Successful applicants will be required to complete a Disclosure Scotland check.
- More information is available at www.disclosurescotland.co.uk.
- The role is 30 hours per week, based on a four on, four off rota pattern. Shifts include early and back shifts, with working hours of 07:00-16:00 and 13:30-22:30.
Joining our team offers you the chance to make a real difference every day. If you are organised, adaptable and committed to excellence, we would be delighted to receive your application.
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System Scheduler employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land System Scheduler
✨Tip Number 1
Network like a pro! Reach out to folks in the health and social care sector, especially those who work with electronic systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of electronic systems in care services. We want you to show off your skills and how you can make a difference in service delivery!
✨Tip Number 3
Don’t forget to highlight your customer-focused approach during interviews. Share examples of how you've successfully managed data and supported users in fast-paced environments – it’s what they’re looking for!
✨Tip Number 4
Apply through our website for the best chance at landing the role. We keep things straightforward and want to see your application shine, so make sure to showcase your relevant experience and enthusiasm!
We think you need these skills to ace System Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with electronic systems and data management. We want to see how your skills match the role of System Scheduler, so don’t be shy about showcasing relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your customer-focused approach and any experience in fast-paced environments to grab our attention.
Showcase Your Qualifications: If you have an SVQ Level 2 or higher, make sure to mention it! We’re looking for candidates who are willing to work towards further qualifications, so highlight your commitment to professional development.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding the role!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Systems
Make sure you brush up on your knowledge of electronic systems, especially those used in care services. Familiarise yourself with how data is managed and updated, as this will be crucial for the role.
✨Showcase Your Customer Focus
Prepare examples that highlight your customer service skills in a fast-paced environment. Think about times when you've successfully met user needs or resolved issues quickly, as this will resonate well with the interviewers.
✨Understand the Shift Patterns
Be ready to discuss your availability and adaptability to the four-on, four-off rota. Showing that you’re flexible and can handle different shifts will demonstrate your commitment to the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the electronic system implementation and how it impacts service delivery. This shows your genuine interest in the role and helps you understand the expectations better.
