At a Glance
- Tasks: Support statutory meetings by taking accurate minutes and managing post-meeting tasks.
- Company: Join a dynamic team dedicated to making a difference in the community.
- Benefits: Full training, supportive environment, and opportunities for personal growth.
- Other info: Opportunity for career advancement in a meaningful public service role.
- Why this job: Be part of impactful meetings and help shape important decisions.
- Qualifications: Experience in clerical roles and proficiency in Microsoft Office required.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a well organised person with drive and commitment to provide a support service for statutory meetings, within a changing environment. You will be part of a statutory support team that will have responsibility for minute taking provision and the completion of all post meeting tasks.
Main duties of the post include:
- Attending meetings such as child/adult protection case conferences, looked after children reviews, civil contingency meetings etc;
- Providing an accurate minute of meetings within agreed timescales;
- Carrying out word processing to produce documents to a high standard;
- Co-ordination of supporting documents;
- Data quality checking;
- Dealing with customer enquiries by telephone, mail, email and in person;
- Supervising the work of the Statutory Support Assistants;
- Managing your own workload by organising and prioritising tasks;
- Updating information systems such as SWIFT, info@work and other databases/spreadsheets as required.
It is essential that you have experience of:
- Working within a clerical role;
- Working in a multi agency setting;
- Providing a high level of service to partners/members of the public;
- Working with common IT packages including Microsoft Office;
- Understanding and following processes/instructions accurately.
Other essential skills include:
- Minute taking skills (i.e. able to transcribe comprehensively to a high standard with minimal rework);
- Word processing skills and the ability to support a variety of council officers across different locations;
- To understand and follow processes and instructions from different sources;
- To evaluate the significance and urgency of information received and take the appropriate action;
- A responsible approach to sensitive information.
A SVQ Level 3 in Business Administration (or equivalent) is desirable, as well as experience of working within a Social Work Environment e.g. children’s services and using SWIFT/info@work/EDMS or equivalent.
Full training and support will be given to ensure that you are able to maintain Business Support’s commitment to continuous improvement.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Statutory Support Officer (Minute Taker) (Permanent) (Full Time) - REN13758 employer: Renfrewshire Council
As a Statutory Support Officer, you will join a dedicated team committed to providing essential support in a dynamic environment. Our organisation values employee growth and offers comprehensive training to enhance your skills, ensuring you thrive in your role while contributing to meaningful community outcomes. With a supportive work culture that prioritises collaboration and excellence, this position not only allows you to make a difference but also fosters your professional development in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Statutory Support Officer (Minute Taker) (Permanent) (Full Time) - REN13758
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your minute-taking skills! Since this role involves accurate minute taking, try to practice summarising meetings or discussions. This will not only boost your confidence but also demonstrate your ability to handle the core responsibilities of the job.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the role and the team. They might share tips that could give you an edge during the interview process.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure you submit it through our platform. This way, we can keep track of your application and ensure it gets the attention it deserves.
We think you need these skills to ace Statutory Support Officer (Minute Taker) (Permanent) (Full Time) - REN13758
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in clerical roles and minute taking. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant experience!
Showcase Your Organisational Skills:Since this role requires a well-organised person, let us know how you manage your workload and prioritise tasks. Share examples of how you've successfully juggled multiple responsibilities in the past.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate applications that are easy to read and understand, so keep it simple and professional.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Minute Taking Skills
Make sure you brush up on your minute taking skills before the interview. Be ready to discuss your experience in transcribing meetings accurately and efficiently, as this is a key part of the role. Consider bringing examples of your previous work or discussing specific challenges you've faced and how you overcame them.
✨Familiarise Yourself with Relevant IT Tools
Since the job requires proficiency in Microsoft Office and other databases like SWIFT, it’s a good idea to familiarise yourself with these tools. Be prepared to talk about your experience using them and how you’ve used technology to improve your workflow in past roles.
✨Demonstrate Your Organisational Skills
This role demands excellent organisational skills, so think of examples where you successfully managed multiple tasks or projects. During the interview, highlight how you prioritise your workload and ensure deadlines are met, especially in a fast-paced environment.
✨Show Your Commitment to Continuous Improvement
The job description mentions a commitment to continuous improvement, so be ready to discuss how you’ve contributed to process enhancements in previous roles. Share any experiences where you identified areas for improvement and took initiative to implement changes.
