At a Glance
- Tasks: Support statutory meetings by taking accurate minutes and managing post-meeting tasks.
- Company: Join a dynamic team dedicated to making a difference in the community.
- Benefits: Full training, career development, and a supportive work environment.
- Why this job: Be part of impactful meetings and help shape important decisions.
- Qualifications: Experience in clerical roles and proficiency in Microsoft Office required.
- Other info: Opportunity for growth in a fast-paced, multi-agency setting.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a well organised person with drive and commitment to provide a support service for statutory meetings, within a changing environment. You will be part of a statutory support team that will have responsibility for minute taking provision and the completion of all post meeting tasks.
Main duties of the post include:
- attending meetings such as child/adult protection case conferences, looked after children reviews, civil contingency meetings etc;
- providing an accurate minute of meetings within agreed timescales;
- carrying out word processing to produce documents to a high standard;
- co-ordination of supporting documents;
- data quality checking;
- dealing with customer enquiries by telephone, mail, email and in person;
- supervising the work of the Statutory Support Assistants;
- managing your own workload by organising and prioritising tasks and updating information systems such as SWIFT, info@work and other databases/spreadsheets as required.
It is essential that you have experience of:
- working within a clerical role;
- working in a multi agency setting;
- providing a high level of service to partners/members of the public;
- working with common IT packages including Microsoft Office and understanding and following processes/instructions accurately.
Other essential skills include:
- minute taking skills (i.e. able to transcribe comprehensively to a high standard with minimal rework);
- word processing skills and the ability to support a variety of council officers across different locations;
- to understand and follow processes and instructions from different sources;
- to evaluate the significance and urgency of information received and take the appropriate action;
- a responsible approach to sensitive information.
A SVQ Level 3 in Business Administration (or equivalent) is desirable, as well as experience of working within a Social Work Environment e.g. children’s services and using SWIFT/ info@work/ EDMS or equivalent.
Full training and support will be given to ensure that you are able to maintain Business Support’s commitment to continuous improvement.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Statutory Support Officer (Minute Taker) (Full Time) (Permanent)(2x Post) - REN14120 employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Statutory Support Officer (Minute Taker) (Full Time) (Permanent)(2x Post) - REN14120
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the statutory support team. Understanding their roles and how they fit into the bigger picture will help you show that you're genuinely interested in the position.
✨Tip Number 2
Practice your minute-taking skills! Since this role heavily involves minute taking, try to practice summarising meetings or discussions. This will not only boost your confidence but also demonstrate your ability to handle the core responsibilities of the job.
✨Tip Number 3
Show off your IT skills! Be ready to discuss your experience with Microsoft Office and any other relevant software. We want to see that you can hit the ground running and manage your workload efficiently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to be part of our team. Don’t miss out on this opportunity!
We think you need these skills to ace Statutory Support Officer (Minute Taker) (Full Time) (Permanent)(2x Post) - REN14120
Some tips for your application 🫡
Show Off Your Organisational Skills: We want to see how organised you are! In your application, highlight any experience you have in managing workloads and prioritising tasks. This is key for the Statutory Support Officer role, so make sure to give us examples that showcase your skills.
Nail the Minute Taking Experience: Since minute taking is a big part of this job, don’t forget to mention your experience in this area. Share specific instances where you’ve taken minutes accurately and efficiently, and how you ensured they met high standards. We love details!
Be Clear About Your IT Skills: We’re looking for someone who’s comfortable with common IT packages, especially Microsoft Office. Make sure to list any relevant software you’ve used, and if you’ve worked with databases like SWIFT or info@work, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Minute Taking Skills
Make sure you brush up on your minute taking skills before the interview. Be ready to discuss your experience in transcribing meetings accurately and efficiently, as this is a key part of the role. Think of examples where you've had to take minutes in a fast-paced environment.
✨Familiarise Yourself with Relevant Software
Since you'll be using common IT packages like Microsoft Office and specific databases such as SWIFT, it’s crucial to demonstrate your proficiency. Consider preparing a few examples of how you've used these tools in previous roles to manage your workload effectively.
✨Show Your Organisational Skills
The job requires excellent organisational skills, so be prepared to talk about how you prioritise tasks and manage your time. You might want to share a specific instance where you successfully juggled multiple responsibilities while ensuring all deadlines were met.
✨Understand the Importance of Confidentiality
Given the sensitive nature of the information you'll be handling, it's essential to convey your understanding of confidentiality and data protection. Be ready to discuss how you've managed sensitive information in past roles and why it’s important in a statutory support context.