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- Tasks: Provide clerical support, manage finances, and assist social work teams.
- Company: Join a dedicated team supporting social work across Renfrewshire.
- Benefits: Enjoy a permanent, full-time role with opportunities for growth.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in clerical roles and proficiency in Microsoft Excel required.
- Other info: Disclosure Scotland check is necessary for this position.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
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We are looking for a well organised individual to ensure an effective clerical support service is provided to our stakeholders and customers.
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Duties for the post include providing an effective financial business support service, including the handling and recording of both Council and client fund monies; processing manual and computerised financial, client and service information; producing and analysing reports; document production including typing letters & reports; processing purchase orders; providing basic IT assistance and instructing, allocating and checking work of employees and, offering advice and guidance to clerical assistants where required.
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You will work as part of the Customer & Business Services team supporting multiple social work establishments across Renfrewshire. You will work independently and will be first point of contact for clerical support to local managers and their staff. Effective organisational skills and a flexible approach are therefore essential, as are effective communication skills as you will be working in busy establishments supporting social work clients or their families.
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It is essential that you have experience of working in a clerical role and carrying out a wide range of support duties, as well as working with a range of software packages including Microsoft Excel and databases. It is also essential that you have the ability to work as part of a team and on your own initiative, work to deadlines and quality standards and have effective customer service skills as well as being self-motivated and resilient when handling some challenging and vulnerable client groups.
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It is desirable that you have knowledge of procurement systems (PECOS) as well as AIS and Info@Work. Previous experience of supervising staff is also desirable along with an SVQ Level 3 in Business Administration or equivalent.
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If successful you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
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Senior Clerical Officer (Permanent) (Full Time) - REN12977 employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Clerical Officer (Permanent) (Full Time) - REN12977
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Microsoft Excel and any procurement systems like PECOS. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've effectively managed multiple tasks or projects in previous roles. This will show that you can handle the busy environment described in the job.
✨Tip Number 3
Since communication is key for this role, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter in the position, especially those involving customer service.
✨Tip Number 4
If you have experience supervising staff, prepare to discuss your leadership style and how you've supported team members in the past. This will be beneficial, as supervisory experience is desirable for this position.
We think you need these skills to ace Senior Clerical Officer (Permanent) (Full Time) - REN12977
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant clerical experience and skills. Emphasise your organisational abilities, experience with financial support services, and proficiency in software like Microsoft Excel.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience in handling financial information, producing reports, and providing customer service. Show how your skills align with the needs of the Customer & Business Services team.
Highlight Relevant Experience: In your application, clearly outline any previous roles where you supervised staff or worked with procurement systems. If you have an SVQ Level 3 in Business Administration or equivalent, make sure to mention it prominently.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a clerical role.
How to prepare for a job interview at Renfrewshire Council
✨Showcase Your Organisational Skills
As a Senior Clerical Officer, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experience where you successfully organised and prioritised your workload, especially in busy environments.
✨Familiarise Yourself with Relevant Software
Since the role requires proficiency in software like Microsoft Excel and databases, brush up on these tools before the interview. Be ready to discuss how you've used them in previous roles, particularly in financial reporting or data management.
✨Prepare for Customer Service Scenarios
Effective communication and customer service skills are crucial for this position. Think of instances where you've dealt with challenging situations or vulnerable clients, and be prepared to share how you handled those interactions positively.
✨Highlight Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Prepare to discuss how you've contributed to team success in the past, as well as times when you've taken the initiative to solve problems or improve processes on your own.
