Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the delivery of housing repairs and maintenance services to tenants and owners.
- Company: Join a dedicated team managing over 12,000 Council houses.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in your community by ensuring quality housing maintenance.
- Qualifications: Experience in housing repairs, strong communication skills, and relevant trade qualifications.
- Other info: Dynamic role with potential for career advancement and a focus on customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
The Housing Asset and Investment Team has responsibility for the asset management of over 12,000 Council houses. Major investment programmes have been carried out as part of our long-term approach to managing our housing assets and our focus is on protecting our investment through a more proactive programmed approach to maintenance.
You will provide support to the Housing Repairs & Maintenance Co-Ordinator on the implementation of the Council’s housing repair and maintenance strategy. You will assist in the effective delivery of the repair service to tenants and owners through various contractors, including the in-house maintenance provider.
The main duties of the post include:
- Responsibility for diagnosis of maintenance issues and instruction of repairs in line with the policy.
- Co-ordinate, complete and return void properties within target timescales.
- Post inspect repairs with a focus on quality and customer satisfaction.
- Contribute to both the performance monitoring and service development processes to ensure the delivery of a high quality, customer focused repair and maintenance service.
It is essential you have experience of working within a housing repairs and maintenance environment, delivering a responsive repairs service, and dealing with the public in the field and in an interview situation. You must have an understanding of landlord repair and maintenance responsibilities and a knowledge of standards of workmanship for all trades involved in the repairs process including various Health & Safety regulations that relate to the construction industry.
You must have effective IT skills, written and verbal communication skills; the ability to work on your own initiative as part of a busy team; demonstrate motivation and enthusiasm; organise your own workload and be able to work under pressure to ensure tight deadlines are met. You must also be able to attend meetings out with normal office hours when required.
It is essential you are a City and Guilds time served tradesperson, alternatively, have an HNC/HND in a relevant building or construction discipline, or, have a relevant SVQ Level 3. A full driving license is also essential. Knowledge of local authority working conditions/practices and experience of working in a social housing environment is desirable.
The Council promotes flexible and mobile working practices. A degree of flexibility of work location is required to ensure service provisions are met, this may include working from home on occasion.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post.
Repairs & Maintenance Officer (Full Time) (Permanent) - REN13704 employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Maintenance Officer (Full Time) (Permanent) - REN13704
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing repairs and maintenance sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of landlord responsibilities and health & safety regulations. Show them you know your stuff and are ready to hit the ground running!
✨Tip Number 3
When you get an interview, be sure to highlight your experience with customer service. The role is all about delivering quality service to tenants, so let them know how you've excelled in that area before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Repairs & Maintenance Officer (Full Time) (Permanent) - REN13704
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing repairs and maintenance. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills: Don’t forget to showcase your IT skills and communication abilities. We want to see how you can effectively deliver a high-quality service, so give examples of how you've done this in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary jargon.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you brush up on your knowledge of landlord repair responsibilities and the standards of workmanship for various trades. Familiarise yourself with relevant Health & Safety regulations in the construction industry, as these will likely come up during the interview.
✨Showcase Your Experience
Be ready to discuss your previous experience in housing repairs and maintenance. Prepare specific examples of how you've delivered responsive repair services and dealt with the public, as this will demonstrate your capability to handle the role effectively.
✨Demonstrate Team Spirit
Highlight your ability to work both independently and as part of a busy team. Share instances where you've successfully organised your workload under pressure, as this will show that you can meet tight deadlines while maintaining quality service.
✨Flexibility is Key
Since the role may require working outside normal hours or from different locations, be prepared to discuss your flexibility. Mention any past experiences where you've adapted to changing work conditions, as this will align with the Council's mobile working practices.
