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- Tasks: Support service objectives through various clerical duties and effective communication.
- Company: Join a dynamic team focused on collaboration and service excellence.
- Benefits: Full-time permanent position with opportunities for growth and development.
- Other info: Ideal for those looking to kickstart their career in administration.
- Why this job: Gain valuable experience in an office environment while enhancing your skills.
- Qualifications: Clerical experience, IT proficiency, and strong customer service skills required.
The predicted salary is between 22000 - 26000 £ per year.
You will contribute to the achievement of agreed service objectives by carrying out a variety of clerical duties to support the service.
Duties of the post include:
- Engaging with local managers, stakeholders and colleagues to build effective working relationships
- Input and extract of data using a range of electronic systems
- Word processing
- Document completion
- Call handling
- Ordering and receipting
- Processing mail
- Photocopying and filing
- Reception duties
It is essential that you have experience of working in a clerical role within an office environment. It is also essential that you have knowledge of common IT systems including databases and Microsoft Office and have effective customer service, literacy and numeracy skills as well as organisational and time management skills.
An SVQ Level 2 in Business Administration (or equivalent) or Customer Service Professional Award is desirable. Experience of working with different agencies and use of purchasing systems is also desirable.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post.
Clerical Assistant (Full Time) (Permanent) - REN14466 in Renfrew employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant (Full Time) (Permanent) - REN14466 in Renfrew
✨Tip Number 1
Network like a pro! Reach out to local managers and colleagues in your field. Building those relationships can give you the inside scoop on job openings and help you stand out.
✨Tip Number 2
Show off your IT skills! Make sure you're comfortable with databases and Microsoft Office. If you can demonstrate your tech-savviness during interviews, you'll definitely impress potential employers.
✨Tip Number 3
Practice your customer service skills! Whether it's handling calls or engaging with stakeholders, being able to communicate effectively is key. Role-play scenarios with friends to boost your confidence.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for jobs that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Clerical Assistant (Full Time) (Permanent) - REN14466 in Renfrew
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your clerical experience and skills that match the job description. We want to see how your background fits with our needs, so don’t be shy about showcasing your relevant IT skills and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Clerical Assistant role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us.
Showcase Your Organisational Skills: Since this role involves a lot of clerical duties, make sure to highlight your organisational and time management skills in your application. We want to know how you keep things running smoothly in a busy office environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you brush up on your clerical skills and knowledge of IT systems, especially Microsoft Office. Be ready to discuss your previous experience in an office environment and how it relates to the role.
✨Build Rapport
Engage with your interviewers by showing genuine interest in their work and the organisation. Ask questions about their team dynamics and how they collaborate with local managers and stakeholders.
✨Showcase Your Skills
Prepare examples that highlight your customer service, literacy, numeracy, and organisational skills. Think of specific situations where you successfully managed time or handled multiple tasks efficiently.
✨Be Ready for Practical Tests
Since the role involves data input and document handling, be prepared for any practical assessments during the interview. Familiarise yourself with common clerical tasks and practice using relevant software if possible.