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- Tasks: Support service objectives with various clerical duties and effective communication.
- Company: Join a dynamic team focused on collaboration and service excellence.
- Benefits: Full-time permanent position with opportunities for growth and development.
- Why this job: Gain valuable experience in an office environment while building essential skills.
- Qualifications: Clerical experience, IT proficiency, and strong customer service skills required.
- Other info: Opportunity to work with diverse agencies and enhance your professional network.
The predicted salary is between 24000 - 36000 £ per year.
You will contribute to the achievement of agreed service objectives by carrying out a variety of clerical duties to support the service.
Duties of the post include:
- Engaging with local managers, stakeholders and colleagues to build effective working relationships
- Input and extract of data using a range of electronic systems
- Word processing
- Document completion
- Call handling
- Ordering and receipting
- Processing mail
- Photocopying and filing
- Reception duties
It is essential that you have experience of working in a clerical role within an office environment. It is also essential that you have knowledge of common IT systems including databases and Microsoft Office and have effective customer service, literacy & numeracy skills as well as organisational and time management skills.
An SVQ Level 2 in Business Administration (or equivalent) or Customer Service Professional Award is desirable. Experience of working with different agencies and use of purchasing systems is also desirable.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Clerical Assistant (Full Time) (Permanent) - REN13856 in Renfrew employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Assistant (Full Time) (Permanent) - REN13856 in Renfrew
✨Tip Number 1
Network like a pro! Reach out to local managers and colleagues in your field. Building those relationships can give you the inside scoop on job openings and help you stand out.
✨Tip Number 2
Show off your IT skills! Make sure you're comfortable with Microsoft Office and any other systems mentioned in the job description. Practise using these tools so you can impress during interviews.
✨Tip Number 3
Prepare for customer service scenarios! Think of examples from your past experience where you’ve handled queries or resolved issues. This will help you demonstrate your skills effectively when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Clerical Assistant (Full Time) (Permanent) - REN13856 in Renfrew
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your clerical experience and skills that match the job description. We want to see how your background fits with our needs, so don’t be shy about showcasing your IT skills and customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Clerical Assistant role. We love seeing enthusiasm, so let us know what excites you about working with us at StudySmarter.
Showcase Your Organisational Skills: Since this role involves a lot of clerical duties, make sure to highlight your organisational and time management skills in your application. We appreciate candidates who can juggle multiple tasks efficiently!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you brush up on your clerical skills and knowledge of IT systems, especially Microsoft Office. Be ready to discuss your previous experience in an office environment and how it relates to the role.
✨Build Rapport
Engaging with local managers and colleagues is key. During the interview, show your ability to build effective working relationships by being friendly and approachable. Share examples of how you've successfully collaborated with others in past roles.
✨Showcase Your Organisational Skills
Since this role requires strong organisational and time management skills, prepare to discuss specific instances where you've effectively managed multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Customer Service Matters
Highlight your customer service experience and how you've handled various situations. Be prepared to give examples of how you've provided excellent service, resolved issues, or improved processes in your previous roles.
