Quality Improvement Officer (Permanent)(Full Time)
Quality Improvement Officer (Permanent)(Full Time)

Quality Improvement Officer (Permanent)(Full Time)

Paisley Full-Time 47979 - 50880 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Quality Improvement Officer, enhancing social work services for children and families.
  • Company: Be part of a dedicated quality and data team focused on improving social work outcomes.
  • Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work environment.
  • Why this job: Make a real impact on vulnerable lives while working in a collaborative and dynamic setting.
  • Qualifications: Must be a qualified social worker with experience in statutory childcare and service improvement.
  • Other info: This role requires a Disclosure Scotland check; further details available upon request.

The predicted salary is between 47979 - 50880 £ per year.

Salary: £47,979 – £50,880 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 35 hours per week

Advert

We are recruiting a social worker to be our new Quality Improvement Officer within our newly created quality and data team. The team provides a range of services to support performance and quality assurance within the children and families and justice social work service.

You will be a SSSC registered qualified social worker with substantial and current experience of being a senior social worker within a statutory childcare team aswell as experience demonstrating a commitment to improving services and outcomes for the children, young people and adults who use our social work service.

You will have an understanding of current pressures and priorities for staff working across children’s services social work, as well as a solid grasp of the statutory and policy environment in which children’s social work is delivered.

As a confident and experienced practitioner, you will support senior social workers in their role including appropriately challenging practice where required and advising alternative approaches . You will be involved in the review of practice and procedures and will play a leading role in identifying opportunities for improvement and supporting frontline managers to develop the capacity and performance of their teams.

Working alongside our existing Quality Improvement Officer, you will oversee complaints to the children and families and justice service, ensuring these are logged and managed appropriately and within statutory timescales. You will investigate complaints and provide responses where appropriate and support more senior officers in their handling of complaints.

You will have effective written and oral communication skills and have a warm and approachable manner, sensitive to the needs of others.

Substantial experience of supervising social workers and supporting their continuing professional development, leading professional development activities for social workers, in one-to-one and group settings and experience with Involvement in policy and practice change activities within your team and wider service is essential.

This is an exciting post which gives an experienced social worker an opportunity to use their breadth of practice wisdom, skills and knowledge to improve service experiences and care journeys for children and vulnerable adults.

A degree in social work or equivalent diploma is also essential.

If you would like any further information regarding the role, please contact karen.nowland@renfrewshire.gov.uk

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk

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Quality Improvement Officer (Permanent)(Full Time) employer: Renfrewshire Council

As a Quality Improvement Officer, you will join a dedicated team committed to enhancing the lives of children and families within our community. Our organisation fosters a supportive work culture that prioritises professional development, offering numerous opportunities for growth and advancement in your career. Located in a vibrant area, we provide a fulfilling environment where your expertise will directly contribute to meaningful improvements in social work services.
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Contact Detail:

Renfrewshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Improvement Officer (Permanent)(Full Time)

✨Tip Number 1

Familiarise yourself with the current statutory and policy environment in children's social work. Understanding the latest regulations and challenges will help you demonstrate your knowledge during interviews and discussions.

✨Tip Number 2

Network with professionals in the field of social work, especially those who are already in quality improvement roles. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.

✨Tip Number 3

Prepare examples from your past experience that showcase your ability to improve services and outcomes. Be ready to discuss specific instances where you've successfully challenged practices or implemented changes.

✨Tip Number 4

Demonstrate your commitment to professional development by highlighting any relevant training or workshops you've attended. This shows your dedication to staying updated and improving your skills in the field.

We think you need these skills to ace Quality Improvement Officer (Permanent)(Full Time)

Qualified Social Worker
Experience in Statutory Childcare Teams
Commitment to Service Improvement
Understanding of Current Pressures in Children's Services
Knowledge of Statutory and Policy Environment
Supervisory Skills
Professional Development Facilitation
Effective Written Communication
Effective Oral Communication
Complaint Investigation Skills
Ability to Challenge Practice Appropriately
Team Capacity Development
Policy and Practice Change Involvement
Approachable Manner
Empathy and Sensitivity to Needs

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a senior social worker, particularly within statutory childcare teams. Emphasise your commitment to improving services and outcomes for children and families.

Craft a Compelling Cover Letter: In your cover letter, address your understanding of the current pressures in children's services and how your experience aligns with the role. Mention specific examples of how you've supported professional development and improved practices in previous roles.

Showcase Communication Skills: Since effective written and oral communication skills are essential for this role, ensure that your application is well-structured and free of errors. Use clear language and provide examples of how you've communicated effectively in challenging situations.

Highlight Relevant Qualifications: Clearly state your qualifications, including your degree in social work or equivalent diploma. If you have any additional certifications or training related to quality improvement or supervision, be sure to include those as well.

How to prepare for a job interview at Renfrewshire Council

✨Showcase Your Experience

Be prepared to discuss your substantial experience as a senior social worker. Highlight specific examples where you've improved services or outcomes for children and families, as this will demonstrate your commitment to quality improvement.

✨Understand the Current Landscape

Familiarise yourself with the current pressures and priorities in children's services social work. Being able to articulate these during the interview will show that you are well-informed and ready to tackle the challenges of the role.

✨Demonstrate Leadership Skills

Since the role involves supporting and supervising other social workers, be ready to discuss your leadership style. Share experiences where you've successfully led professional development activities or managed teams, as this will highlight your capability in guiding others.

✨Communicate Effectively

Effective written and oral communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and consider preparing a few questions to ask the interviewer to demonstrate your engagement and interest in the role.

Quality Improvement Officer (Permanent)(Full Time)
Renfrewshire Council
Location: Paisley
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