At a Glance
- Tasks: Provide clerical support, manage finances, and assist social work teams.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Full-time permanent position with job security and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and effective communication.
- Why this job: Be the backbone of our operations while helping vulnerable clients and families.
- Qualifications: Experience in clerical roles and proficiency in Microsoft Excel required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a well organised individual to ensure an effective clerical support service is provided to our stakeholders and customers.
Duties for the post include providing an effective financial business support service, including the handling and recording of both Council and client fund monies; processing manual and computerised financial, client and service information; producing and analysing reports; document production including typing letters and reports; processing purchase orders; providing basic IT assistance and instructing, allocating and checking work of employees and offering advice and guidance to clerical assistants where required.
You will work as part of the Customer and Business Services team supporting multiple social work establishments across Renfrewshire. You will work independently and will be the first point of contact for clerical support to local managers and their staff. Effective organisational skills and a flexible approach are therefore essential, as are effective communication skills as you will be working in busy establishments supporting social work clients or their families.
It is essential that you have experience of working in a clerical role and carrying out a wide range of support duties, as well as working with a range of software packages including Microsoft Excel and databases. It is also essential that you have the ability to work as part of a team and on your own initiative, work to deadlines and quality standards and have effective customer service skills as well as being self-motivated and resilient when handling some challenging and vulnerable client groups.
It is desirable that you have knowledge of procurement systems (PECOS) as well as AIS and Info@Work. Previous experience of supervising staff is also desirable along with an SVQ Level 3 in Business Administration or equivalent.
If successful you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Senior Clerical Officer (Full Time) (Permanent) - REN14666 in Paisley employer: Renfrewshire Council
As a Senior Clerical Officer with us, you will join a supportive and dynamic team dedicated to providing essential clerical services across Renfrewshire's social work establishments. We pride ourselves on fostering a collaborative work culture that values employee growth, offering opportunities for professional development and training in a meaningful role that directly impacts the community. Enjoy a comprehensive benefits package and the chance to make a real difference in the lives of vulnerable clients and their families.
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We think this is how you could land Senior Clerical Officer (Full Time) (Permanent) - REN14666 in Paisley
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We think you need these skills to ace Senior Clerical Officer (Full Time) (Permanent) - REN14666 in Paisley
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Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Renfrewshire Council. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Renfrewshire Council and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Renfrewshire Council. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Renfrewshire Council's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Renfrewshire Council
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Renfrewshire Council.
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Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Renfrewshire Council will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Renfrewshire Council and how you would contribute to adapting HR strategies.