At a Glance
- Tasks: Join our team to assess and process benefit applications for the Scottish Welfare Fund.
- Company: Dynamic Business Services team focused on community support.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful community projects.
- Other info: Temporary position with potential for growth and development.
- Why this job: Make a real difference in people's lives while enhancing your career.
- Qualifications: Strong communication skills and a willingness to learn about benefits processing.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Business Services are looking to recruit a highly motivated and enthusiastic individual to join our Assessment Team.
A Senior Benefits Assessor proactively contributes to the achievement of Business Services' agreed service objectives by processing applications for the Scottish Welfare Fund, Discretionary Housing Payments and complex Housing Benefit and Council Tax Reduction claims.
Responsibilities
- Duties include taking applications, determining eligibility, and making decisions on awards for Crisis and Community Care Grants;
- Assessing and deciding on Discretionary Housing Payments and complex Housing Benefit and/or Council Tax Reduction new claims or changes to customer circumstances.
- Communicate with customers by telephone, mail, and email; explain awards and advise applicants of other potential benefit entitlements to maximise income.
- Make referrals to other agencies where appropriate.
Skills and Qualifications
- Effective customer management and communication skills.
- Ability to make decisions in line with legislation and council processes and procedures.
- Experience in clerical/administrative/data input work; knowledge of, or willingness to undertake training on, processing Housing Benefit and Council Tax Reduction claims.
- Desirable: SVQ Level 3 in Business Administration/SNC in an appropriate subject or equivalent.
- Additional Information
This post is temporary, subject to business needs and funding for 1 year or until the requirement for the post ceases, whichever date is earlier.
If successful, you will be required to undertake a Disclosure Scotland check.
The level of check will be determined by the duties of the post.
For more information on Disclosure Scotland checks, please visit the website: www. disclosurescotland. co. uk
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Senior Benefit Assessor (Full Time)(Temporary) - REN14793 in Paisley employer: Renfrewshire Council
As a leading provider of residential care, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. Our commitment to professional development ensures that you will have access to training and growth opportunities, allowing you to enhance your skills while making a meaningful impact in the lives of young people. Located in a vibrant community, we offer a unique chance to be part of a dedicated team that values empathy, resilience, and collaboration.
