At a Glance
- Tasks: Conduct reviews on Council Tax, Non-Domestic Rates, and benefits to support the community.
- Company: Join Renfrewshire Council, a supportive organisation focused on continuous improvement.
- Benefits: Enjoy a permanent role with job security and opportunities for professional growth.
- Other info: Two-part interview process with skills assessment; Disclosure Scotland check required.
- Why this job: Make a difference in your community while developing valuable skills in a dynamic environment.
- Qualifications: ICT literacy and customer service experience are essential; knowledge of tax and benefits is a plus.
The predicted salary is between 30000 - 36000 £ per year.
An opportunity has arisen within our Reviews Team for a permanent position of Revenue & Recovery Review Officer. The role is to support the Business Services function of Renfrewshire Council by conducting a range of reviews across Assessments and Processing teams. Reviews are undertaken by telephone, email, letter or visit as determined by the Continuous Improvement Manager.
Examples of the types of reviews which are undertaken are:
- Council Tax liability, status discounts and exemptions
- Non-Domestic Rates liability and status reliefs
- National Fraud Initiative reports
- Benefit full case or income specific reviews
It is essential that you are ICT literate and have experience of data input/processing along with experience of dealing with customers. It is desirable, but not essential, that you have experience in at least one or more of the following functions:
- Council Tax
- Non-Domestic Rates
- Housing Benefit
But it is essential you have knowledge of them. Applicants will be required to undertake a two-part interview which will consist of a skills-based assessment and interview questions. If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post.
Revenue & Recovery Review Officer (Full Time) (Permanent) - REN14874 in Paisley employer: Renfrewshire Council
As a leading provider of residential care, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. Our commitment to professional development ensures that you will have access to training and growth opportunities, allowing you to enhance your skills while making a meaningful impact in the lives of young people. Located in a vibrant community, we offer a unique chance to be part of a dedicated team that values empathy, resilience, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue & Recovery Review Officer (Full Time) (Permanent) - REN14874 in Paisley
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Renfrewshire Council, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Renfrewshire Council and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Revenue & Recovery Review Officer (Full Time) (Permanent) - REN14874 in Paisley
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Renfrewshire Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Renfrewshire Council
✨Get to Know Public Sector Values
Before your interview with Renfrewshire Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Renfrewshire Council.
