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- Tasks: Support the Empty Homes Team by liaising with utility companies and managing records.
- Company: Join a forward-thinking council dedicated to improving housing services.
- Benefits: Gain valuable experience in a supportive environment with potential for future opportunities.
- Other info: Temporary role with a chance to develop skills and contribute to meaningful projects.
- Why this job: Make a real difference in your community by helping to reduce empty home turnaround times.
- Qualifications: Experience in office work, strong communication skills, and proficiency in Microsoft Excel.
The predicted salary is between 30000 - 40000 £ per year.
During 2024-2025 and 2025-2026 the Council ran a pilot in which officers from Housing and Building Services worked together to reduce void turnaround time, achieving significant success by taking average re-let time from more than 50 days to fewer than 30. It is now proposed to consolidate this work by setting up a new Empty Homes Team, led by an Empty Homes Team Manager, in order to ensure performance improvements are maintained and to continue to drive further efficiencies in the void process.
Essential members of this team will be two temporary Repairs and Maintenance Support Officers, who will liaise with utility companies to ensure the supply of electricity and gas to empty homes. You will have experience of working in an office environment, dealing with the public and with external contractors both in person and on the telephone, updating and monitoring records, maintaining electronic systems and working with relevant computer packages.
It is essential that you have communication skills, the ability to work to deadlines and knowledge and experience of using Microsoft Excel. You must have the ability to work on your own initiative, demonstrate motivation and enthusiasm and have a flexible and customer focused approach.
Please note that this post is temporary, subject to business needs and funding for 2 years or until the requirement for the post ceases, whichever date is the earlier.
Repairs & Maintenance Support Officer (Full Time)(Temporary) - REN14327 in Paisley employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Maintenance Support Officer (Full Time)(Temporary) - REN14327 in Paisley
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to repairs and maintenance. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your work or achievements to interviews. If you've improved processes or saved time in previous roles, make sure to highlight that – it’s all about demonstrating your value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Repairs & Maintenance Support Officer (Full Time)(Temporary) - REN14327 in Paisley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in office environments and dealing with the public. We want to see how your skills match the role of Repairs & Maintenance Support Officer, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves liaising with utility companies and external contractors, it’s crucial to demonstrate your communication prowess. Use examples from your past experiences where you’ve effectively communicated, whether in person or over the phone.
Highlight Your Tech Savvy: We’re looking for someone who’s comfortable with Microsoft Excel and other computer packages. Make sure to mention any specific software you’ve used and how you’ve applied it in your previous roles. This will show us you’re ready to hit the ground running!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Role
Make sure you understand the key responsibilities of a Repairs & Maintenance Support Officer. Familiarise yourself with the void turnaround process and how your role fits into the Empty Homes Team. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since you'll be liaising with utility companies and dealing with the public, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially when working with external contractors or resolving issues over the phone.
✨Excel at Excel
Given the emphasis on using Microsoft Excel, brush up on your skills before the interview. Be ready to discuss how you've used Excel in past roles, whether for tracking records or managing data. If possible, mention specific functions or features you’re comfortable with to highlight your proficiency.
✨Demonstrate Initiative and Flexibility
The job requires someone who can work independently and adapt to changing circumstances. Think of examples where you've taken the initiative or adapted to new challenges in your previous jobs. This will show that you have the motivation and customer-focused approach they’re looking for.