At a Glance
- Tasks: Lead a team and support the Planning and Building Standards Service with various administrative tasks.
- Company: Renfrewshire Council, dedicated to providing excellent customer-focused services.
- Benefits: Full-time permanent position with opportunities for career development and training.
- Other info: Dynamic role with potential for personal growth and contribution to local governance.
- Why this job: Join a supportive team and make a difference in your community through effective service delivery.
- Qualifications: SVQ Level 3 in Business Administration or equivalent, with strong customer service and admin skills.
The predicted salary is between 30000 - 40000 £ per year.
Renfrewshire Council is seeking to recruit a Task Leader as part of the newly created Business Support Team which assists the Planning and Building Standards Service. Ideally educated to SVQ Level 3 in Business Administration or equivalent, you will undertake a range of administrative tasks in support of the delivery of a comprehensive, customer focused, business support service across the Planning and Building Standards Service.
Key tasks which you will be responsible for include:
- Supervision of staff
- Meeting and greeting visitors
- Dealing with customer enquiries online and by telephone in line with our adopted Service Standard
- A range of administrative tasks including the preparation of correspondence, reports and minute taking as required
- Data quality checking/quality assurance
- Maintaining a range of manual and computer based recording systems ensuring that all records for which the post holder is responsible are accurate, up to date and stored in line with Council Policy
It is essential that you have experience of:
- Customer service
- Carrying out a wide range of administrative tasks
- Working with standard computer systems including Microsoft Office packages i.e. Excel and Word
- Working with systems including Uniform, Enterprise and IDOX DMS
It is also essential that you have the ability to:
- Work as part of a team and on your own initiative
- Meet deadlines and quality standards
- Multitask
- Have organisational and communication skills
It is desirable that you have experience of supervising staff and developing processes and procedures, as well as a knowledge of the Planning and Building Standards Service and Renfrewshire Council's Corporate Policies and practices.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post.
Task Leader (Planning & Building Standards Business Support) (Full Time) (Permanent) - REN14800 in Moffat employer: Renfrewshire Council
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