At a Glance
- Tasks: Join the Council Tax team to coach colleagues and improve service delivery.
- Company: Local council focused on community support and effective service.
- Benefits: Gain valuable experience in a supportive environment with potential for career growth.
- Other info: Temporary position with opportunities for professional development.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in customer service and knowledge of Council Tax legislation required.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a positive and effective individual to join the Council Tax billing & collection team as a Senior Revenues Officer. Reporting to the Council Tax Lead Officer, you will provide coaching and technical expertise to colleagues, handle customer enquiries of a more complex nature, and take an active role in identifying and delivering improvements to service. Capturing and reporting key performance data is a requirement of the role.
You will contribute to agreed service objectives through accurately maintaining Council Tax records and will have knowledge of Council Tax and/or Non-Domestic Rates legislation and administration, as well as working knowledge of NEC Revenues & Benefits system (iWorld) and NEC DM.
You must have experience of dealing with customer queries by phone and in writing, experience of undertaking clerical/administrative/data input work, as well as experience of administering Council Tax or Non-Domestic Rates. Effective communication skills are essential for the role, including the ability to present ideas in a clear and concise manner, verbally and in writing, with the ability to use Microsoft Excel and Word proficiently.
Please note that this post is temporary, subject to business needs and funding for 12 months or until the requirement for the post ceases, whichever date is the earlier.
For further information on the post please contact Pat Boyle on 0141 487 0904. Interviews will be scheduled for the week commencing 3 August 2026. If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit.
Senior Revenues Officer (Full Time)(Temporary) - REN14839 in Moffat employer: Renfrewshire Council
As a leading provider of residential care, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. Our commitment to professional development ensures that you will have access to training and growth opportunities, allowing you to enhance your skills while making a meaningful impact in the lives of young people. Located in a vibrant community, we offer a unique chance to be part of a dedicated team that values empathy, resilience, and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Revenues Officer (Full Time)(Temporary) - REN14839 in Moffat
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Senior Revenues Officer (Full Time)(Temporary) - REN14839 in Moffat
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Renfrewshire Council
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Renfrewshire Council.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Renfrewshire Council that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
