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- Tasks: Engage with owners, tenants, and contractors to ensure housing improvements are delivered effectively.
- Company: Renfrewshire Council, committed to enhancing community living standards.
- Benefits: Gain valuable experience in public service and project management.
- Other info: Temporary position with potential for career growth in local government.
- Why this job: Make a real difference in your community while developing essential skills.
- Qualifications: Experience in public engagement and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Renfrewshire Council has recently completed a major capital investment programme to bring all of its houses up to the requirements of the Scottish Housing Quality Standard. There is an ongoing requirement to ensure our housing stock is maintained at that standard and our Housing Investment Programme continues to deliver a range of projects to improve our properties both internally and externally. This includes kitchen, bathroom, electrical rewiring and heating improvements as well as external improvements including roofing, render and rainwater goods.
A dedicated team is in place to manage these work programmes and we now wish to appoint a Liaison Officer to work with owners, tenants and contractors to deliver the improvement programmes. Customer satisfaction is a key part of our delivery strategy and as one of a team of Liaison Officers you will work closely with all stakeholders to ensure that projects are delivered on time and to agreed standards.
Our teams work flexibly across the investment programme and you will be required to work on both the internal and external upgrading programmes to reflect operational requirements. It is essential that you have experience of dealing with the public in an interview situation in relation to their specific housing issues and ideally in relation to investment programmes; working and liaising with a variety of agencies; letter/report writing and record keeping.
You must be decisive; have effective written and verbal communication skills, with the ability to work on your own initiative; organise your own workload in response to challenging deadlines and be flexible to attend evening meetings. Knowledge of the role and function of a local authority; rehousing policies and procedures and other public sector bodies is desirable. SNC level qualification in Housing or equivalent is desirable. A full driving license is also desirable.
Please note that this post is temporary, subject to business needs and funding for 6 months or until the requirement for the post ceases, whichever date is the earlier. If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post.
If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Liaison Officer (Full Time) (Temporary) - REN14441 employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Liaison Officer (Full Time) (Temporary) - REN14441
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or local authorities. You never know who might have a lead on a Liaison Officer role or can give you insider tips on the application process.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of rehousing policies and procedures. Being able to discuss these topics confidently will show that you're serious about the role and understand the challenges involved.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with various stakeholders, being able to articulate your thoughts clearly is crucial. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Liaison Officer position. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace Liaison Officer (Full Time) (Temporary) - REN14441
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with housing issues and investment programmes. We want to see how your skills align with the role of Liaison Officer, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills: Since effective written and verbal communication is key for this role, ensure your application reflects this. Use clear, concise language and structure your application well. We’re looking for someone who can communicate effectively with a variety of stakeholders.
Highlight Your Flexibility: This role requires flexibility, especially with evening meetings and varying workloads. Make sure to mention any previous experiences where you’ve successfully adapted to changing circumstances or worked outside of standard hours.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you understand the role of a Liaison Officer and the specific projects mentioned in the job description. Familiarise yourself with the Scottish Housing Quality Standard and the types of improvements being made. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since effective communication is key, prepare examples of how you've successfully dealt with the public or managed stakeholder relationships in the past. Think about situations where you had to explain complex issues clearly or resolve conflicts.
✨Demonstrate Flexibility
Be ready to discuss your ability to adapt to changing circumstances, especially regarding working hours and project demands. Share experiences where you’ve had to adjust your plans or work outside of normal hours to meet deadlines.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to housing issues or investment programmes where you had to make quick decisions or manage multiple tasks effectively.