At a Glance
- Tasks: Lead a team and manage customer-focused administrative tasks for Renfrewshire Council.
- Company: Renfrewshire Council, dedicated to providing excellent community support.
- Benefits: Gain valuable experience in administration and customer service while working in a supportive environment.
- Other info: Temporary position with potential for growth and learning opportunities.
- Why this job: Make a difference in your community while developing essential skills for your future career.
- Qualifications: Experience in customer service and administration; knowledge of Microsoft Office is a must.
The predicted salary is between 24000 - 28000 £ per year.
You will undertake a range of administrative tasks in support of the delivery of a comprehensive, customer focused, business support service across Renfrewshire Council.
Key tasks for which you will be responsible include:
- Supervision of staff
- Duties including meeting and greeting visitors and dealing with customer enquiries online and by telephone in line with Customer Care standards
- A range of administrative tasks including the preparation of correspondence, reports and minute taking as required
- Data quality checking/quality assurance
- Maintaining a range of manual and computer based recording systems ensuring that all records for which the post holder is responsible are accurate, up to date and stored in line with Council Policy
It is essential that you have experience of:
- Customer service
- Carrying out a wide range of administrative tasks
- Working with standard computer systems including Microsoft Office packages i.e. Excel and Word
It is also essential that you have the ability to:
- Work as part of a team and on your own initiative
- Meet deadlines and quality standards
- Multi-task
- Have organisational and communication skills
It is desirable that you have experience of supervising staff and developing processes and procedures, as well as a knowledge of Renfrewshire Council’s Corporate Policies and practices and Insurance Services. An SVQ Level 3 in Business Administration or equivalent is also desirable.
Please note that this post is temporary, subject to business needs and funding for 18 Months or until the requirement for the post ceases, whichever date is the earlier. If successful, you will be required to become a PVG Scheme Member. If you would like further information in relation to the Protection of Vulnerable Groups Scheme, please visit www.disclosurescotland.co.uk.
Task Leader (Peripatetic) (Full Time) (Temporary) - REN14588 in Johnstone employer: Renfrewshire Council
Renfrewshire Council is an excellent employer that prioritises a supportive and inclusive work culture, offering employees the chance to make a meaningful impact in their community. With a focus on professional development and growth opportunities, staff are encouraged to enhance their skills while enjoying a collaborative environment. Located in the heart of Renfrewshire, employees benefit from a strong sense of community and the chance to contribute to local initiatives, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Task Leader (Peripatetic) (Full Time) (Temporary) - REN14588 in Johnstone
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Task Leader role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administrative tasks. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to meet potential employers, bring along examples of your work or projects that highlight your ability to manage multiple tasks effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Task Leader (Peripatetic) (Full Time) (Temporary) - REN14588 in Johnstone
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and administrative tasks. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Skills:Don’t forget to mention your proficiency with Microsoft Office, especially Excel and Word. We’re looking for candidates who can demonstrate their ability to handle data quality checking and maintain accurate records.
Highlight Teamwork and Initiative:We value teamwork, but we also want to know that you can take the initiative when needed. Share examples of how you've successfully worked both as part of a team and independently to meet deadlines.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you’re familiar with Renfrewshire Council’s Corporate Policies and practices. Brush up on your knowledge of customer service standards and administrative tasks, as these will likely come up during the interview.
✨Showcase Your Skills
Prepare examples that highlight your experience with Microsoft Office, especially Excel and Word. Be ready to discuss how you've used these tools in previous roles to manage data and prepare reports.
✨Demonstrate Team Spirit
Since teamwork is key for this role, think of instances where you’ve successfully collaborated with others. Share stories that illustrate your ability to work both independently and as part of a team.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the council’s operations. This shows your genuine interest and helps you understand how you can contribute effectively to their goals.
