At a Glance
- Tasks: Provide essential clerical support and manage a team of clerical assistants.
- Company: Join a dynamic council team focused on customer and business services.
- Benefits: Permanent position with job security and opportunities for professional growth.
- Other info: Flexible working environment with a focus on teamwork and communication.
- Why this job: Make a difference by supporting your community and enhancing service delivery.
- Qualifications: Experience in clerical roles and proficiency in Microsoft Excel required.
The predicted salary is between 24000 - 28000 £ per year.
We are looking for a well organised individual to ensure an effective clerical support service is provided to our stakeholders and customers.
Duties for the post include providing an effective business support service, including processing manual and computerised client and service information; producing and analysing reports; document production including typing letters and reports; processing purchase orders; providing basic IT assistance and instructing, allocating and checking work of employees – offering advice and guidance on a daily basis to clerical assistants within the team.
The post holder will be part of the senior Customer and Business Services team based across the cluster and will be the first point of contact for clerical assistants. Therefore, organisational skills and a flexible approach are essential, as are effective customer care and communication skills as you will be liaising regularly with other Council staff and stakeholders.
It is essential that you have experience of working in a clerical role and carrying out a wide range of support duties, as well as working with a range of software packages including Microsoft Excel and databases. It is also essential that you have the ability to work as part of a team and on your own initiative, work to deadlines and quality standards as well as being self-motivated and resilient when handling some challenging and vulnerable client groups.
It is desirable that you have knowledge of procurement systems (PECOS) as well as AIS. Previous experience of supervising staff is also desirable along with an SVQ Level 3 in Business Administration or equivalent.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post.
Senior Clerical Officer (Term Time Full Time) (Permanent) - REN14660 in Johnstone employer: Renfrewshire Council
As a Senior Clerical Officer within our dynamic Customer and Business Services team, you will thrive in a supportive work culture that values organisation, communication, and teamwork. We offer a permanent, term-time position that not only provides job security but also opportunities for professional growth and development, ensuring you can enhance your skills while making a meaningful impact in the community. Located in a collaborative environment, you will enjoy the unique advantage of working closely with various stakeholders, contributing to a service that truly makes a difference.
