At a Glance
- Tasks: Provide clerical support and financial business services to social work teams.
- Company: Join a supportive team dedicated to making a difference in the community.
- Benefits: Permanent position with job security and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and effective communication.
- Why this job: Be the backbone of our operations, helping vulnerable clients and their families.
- Qualifications: Experience in clerical roles and proficiency in Microsoft Excel required.
The predicted salary is between 24000 - 28000 € per year.
We are looking for a well organised individual to ensure an effective clerical support service is provided to our stakeholders and customers.
Duties for the post include providing an effective financial business support service, including the handling and recording of both Council and client fund monies; processing manual and computerised financial, client and service information; producing and analysing reports; document production including typing letters and reports; processing purchase orders; providing basic IT assistance and instructing, allocating and checking work of employees and offering advice and guidance to clerical assistants where required.
You will work as part of the Customer and Business Services team supporting multiple social work establishments across Renfrewshire. You will work independently and will be the first point of contact for clerical support to local managers and their staff. Effective organisational skills and a flexible approach are therefore essential, as are effective communication skills as you will be working in busy establishments supporting social work clients or their families.
It is essential that you have experience of working in a clerical role and carrying out a wide range of support duties, as well as working with a range of software packages including Microsoft Excel and databases. It is also essential that you have the ability to work as part of a team and on your own initiative, work to deadlines and quality standards and have effective customer service skills as well as being self-motivated and resilient when handling some challenging and vulnerable client groups.
It is desirable that you have knowledge of procurement systems (PECOS) as well as AIS and Info@Work. Previous experience of supervising staff is also desirable along with an SVQ Level 3 in Business Administration or equivalent.
If successful you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Senior Clerical Officer (Full Time) (Permanent) - REN14489 in Johnstone employer: Renfrewshire Council
Join our dedicated team as a Senior Clerical Officer in Renfrewshire, where you will play a vital role in providing exceptional clerical support to social work establishments. We pride ourselves on fostering a collaborative work culture that values employee growth and development, offering opportunities for training and advancement within the public sector. With a focus on community service and a supportive environment, we ensure that our employees feel valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Clerical Officer (Full Time) (Permanent) - REN14489 in Johnstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the clerical field or related sectors. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to clerical roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of reports or documents you've produced in previous roles. This will demonstrate your organisational abilities and attention to detail, which are key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Clerical Officer (Full Time) (Permanent) - REN14489 in Johnstone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Clerical Officer role. Highlight your clerical experience and any relevant software skills, especially with Microsoft Excel. We want to see how your background fits perfectly with what we need!
Show Off Your Organisational Skills:In your application, emphasise your organisational skills and ability to work independently. Give examples of how you've managed multiple tasks or supported teams in busy environments. We love seeing how you can juggle responsibilities!
Communicate Clearly:Effective communication is key for this role. Make sure your application is clear and concise. Use straightforward language and structure your thoughts well. We appreciate clarity as much as you do!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We’re excited to see what you bring to the table!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you brush up on your clerical skills and the specific duties mentioned in the job description. Familiarise yourself with financial processes, report production, and the software packages like Microsoft Excel that you'll be using. This will show that you're not just a good fit but also genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the role requires effective organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and ensured deadlines were met, especially in busy environments.
✨Demonstrate Teamwork and Independence
This position involves both working as part of a team and independently. Think of instances where you've collaborated with others and also times when you've taken the initiative on your own. Highlighting your flexibility and ability to adapt to different working styles will impress the interviewers.
✨Prepare for Customer Interaction
As you'll be dealing with social work clients and their families, it's crucial to demonstrate your customer service skills. Prepare to discuss how you've handled challenging situations in the past, showing empathy and resilience. This will reassure them that you're capable of managing sensitive interactions.
