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- Tasks: Provide top-notch estate management and support tenant participation in your community.
- Company: Join a dedicated team focused on enhancing neighbourhood living standards.
- Benefits: Part-time hours, flexible working, and the chance to make a real difference.
- Why this job: Be the voice for tenants and help create a thriving community environment.
- Qualifications: Experience in housing management and strong communication skills are essential.
- Other info: Opportunity for personal growth and community impact while working with a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
You will ensure a high quality, customer focused Estate Management Service within the neighbourhood, ensuring effective customer liaison and promotion of tenant participation and that all housing management functions are carried out in accordance with Council policy and procedures. A key aspect will be to ensure that all rent arrears recovery and early intervention activities are carried out in accordance with policies and procedures to minimise any debt owed.
Duties include:
- Ensuring that the environment in your designated area is well maintained and kept clean and tidy.
- Highlighting any unresolved local problems with other service providers and taking appropriate action in conjunction with Local Housing Services Co-ordinator.
- Visiting tenants in their own home and conducting interviews with tenants at the office.
It is essential you have housing experience including estate management and debt recovery; dealing with the public in their own home or in an interview situation; experience of letter and report writing; have effective verbal and written communication skills with the ability to use your own initiative. You must have knowledge of Housing (Scotland) Act, Housing Benefit Regulations and Tenants Rights Act and must be willing to work out of hours evenings and weekends, as and when required.
A national certificate level qualification in Housing, Business Studies or equivalent is desirable as is a full current driving licence. If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post.
Housing Officer (Permanent) (Part Time) - REN13716 in Johnstone employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Permanent) (Part Time) - REN13716 in Johnstone
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Housing Officers. Think about how your experience with estate management and debt recovery can shine through in your answers. Practice makes perfect!
✨Tip Number 3
Showcase your communication skills! Whether it’s during an interview or a casual chat, make sure to highlight your ability to engage with tenants and resolve issues effectively. This is key in our line of work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Officer (Permanent) (Part Time) - REN13716 in Johnstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in housing management and debt recovery. We want to see how your skills align with the role of Housing Officer, so don’t hold back on showcasing your expertise!
Show Off Your Communication Skills: Since effective verbal and written communication is key for this role, ensure your application reflects this. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Demonstrate Your Initiative: We love candidates who can take the initiative! In your application, share examples of how you've proactively solved problems or improved processes in previous roles. This will show us that you’re ready to tackle challenges head-on.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we receive all your details and can consider you for the Housing Officer position!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Housing Policies
Make sure you brush up on the Housing (Scotland) Act, Housing Benefit Regulations, and Tenants Rights Act. Being able to discuss these confidently will show that you’re not just familiar with the role but also committed to upholding the policies that guide it.
✨Showcase Your Communication Skills
Since effective verbal and written communication is key for this role, prepare examples of how you've successfully communicated with tenants or resolved issues in the past. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Customer Focus
Think about times when you’ve gone above and beyond for customers or tenants. Highlighting your customer-focused approach will resonate well, especially since the job involves ensuring a high-quality service within the neighbourhood.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like dealing with rent arrears or tenant complaints. Prepare by thinking through how you would handle these scenarios, showing your problem-solving skills and initiative.
