At a Glance
- Tasks: Support a customer-focused service with various administrative tasks and staff supervision.
- Company: Renfrewshire Council, dedicated to community support and development.
- Benefits: Full-time permanent position with opportunities for growth and skill development.
- Other info: Opportunity to make a difference in the community while developing your career.
- Why this job: Join a team that values your organisational skills and customer service experience.
- Qualifications: Experience in customer service and administration; knowledge of Microsoft Office is essential.
The predicted salary is between 24000 - 28000 £ per year.
You will undertake a range of administrative tasks in support of the delivery of a comprehensive, customer focused, business support service across Renfrewshire Council.
Key tasks for which you will be responsible include:
- Supervision of staff
- Dealing with customer enquiries online and by telephone in line with Customer Care standards
- A range of administrative tasks including the preparation of correspondence, reports and data quality checking/quality assurance
- Maintaining a range of manual and computer based recording systems ensuring that all records for which the post holder is responsible are accurate, up to date and stored in line with Council Policy
Cash handling experience is desirable, however not essential, as is knowledge and understanding of budgets and procurement.
It is essential that you have experience of:
- Customer service
- Carrying out a wide range of administrative tasks
- Working with standard computer systems including Microsoft Office packages i.e. Excel and Word
It is also essential that you have the ability to:
- Work as part of a team and on your own initiative
- Meet deadlines and quality standards
- Multi-task
- Have effective organisational and communication skills
It is desirable that you have experience of supervising staff and developing processes and procedures, as well as a knowledge of Renfrewshire Council’s Corporate Policies and practices and Insurance Services. An SVQ Level 3 in Business Administration or equivalent is also desirable.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Administrative Assistant (Full Time) (Permanent) - REN14585 in Johnstone employer: Renfrewshire Council
Renfrewshire Council is an excellent employer that prioritises a supportive and collaborative work culture, offering employees the chance to make a meaningful impact in their community. With a focus on professional development and training opportunities, staff are encouraged to grow within their roles while enjoying a comprehensive benefits package. Working in this vibrant location not only provides job security but also the chance to contribute to a customer-focused service that enhances the lives of local residents.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant (Full Time) (Permanent) - REN14585 in Johnstone
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrative Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administrative tasks. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your previous work, like reports or correspondence you've prepared, to demonstrate your experience with Microsoft Office and other relevant tools during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Administrative Assistant (Full Time) (Permanent) - REN14585 in Johnstone
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the key tasks mentioned in the job description. We want to see how you can contribute to our customer-focused service!
Show Off Your Skills:Don’t forget to showcase your experience with Microsoft Office, especially Excel and Word. We love seeing candidates who can demonstrate their organisational and communication skills effectively.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you’re familiar with the key tasks mentioned in the job description. Brush up on your customer service skills and be ready to discuss your experience with administrative tasks, especially using Microsoft Office. It’s all about showing that you can handle the responsibilities they need you for!
✨Show Off Your Organisational Skills
Since this role requires effective organisational skills, prepare examples of how you've successfully managed multiple tasks or projects in the past. Think about times when you met deadlines or maintained accurate records, as these will resonate well with the interviewers.
✨Team Player Vibes
They want someone who can work well in a team and also take initiative. Be ready to share stories that highlight your teamwork experience and how you’ve contributed to a positive team environment. Don’t forget to mention any leadership roles or supervisory experience you have!
✨Research Renfrewshire Council
Familiarise yourself with Renfrewshire Council’s Corporate Policies and practices. Showing that you understand their values and how you can contribute to their goals will set you apart from other candidates. Plus, it demonstrates your genuine interest in the position!
