At a Glance
- Tasks: Support and develop ICT systems for 20,000 users across diverse environments.
- Company: Renfrewshire Council's ICT department with a focus on innovation.
- Benefits: Gain hands-on experience in a dynamic team with potential for career growth.
- Other info: Temporary position for 12 months with opportunities to build professional relationships.
- Why this job: Join a vital project upgrading Windows servers and enhancing ICT infrastructure.
- Qualifications: HND or relevant qualification with practical ICT experience required.
The predicted salary is between 30000 - 40000 £ per year.
Renfrewshire Council’s ICT department provides support for approximately 11,000 devices and 20,000 users across both our corporate and academic environments. The ICT Systems team focuses on infrastructure and application support. This includes On-premise, IaaS and SaaS solutions and the integrations between them. As part of the ICT Systems team you will provide 3rd level ICT support, administration and development of our ICT environment.
As an ICT Systems technician you will require experience of the following areas:
- Practical experience of infrastructure and application technologies including implementation, administration and support
- The ability to develop technical solutions to complex problems, both independently and as part of our team
- Differing ICT delivery models (e.g. On premise, IaaS, SaaS) and integration between them
- Administration, upgrading and testing of enterprise business applications
- Working within an ITIL framework
You should have an HND or relevant qualification and be able to demonstrate significant relevant experience in these areas. You’ll need to be confident, approachable and understand the importance of maintaining high standards, have great communication and engagement skills. You must have a professional and customer focused manner to help develop relationships with customers, colleagues and 3rd parties. You must have experience in optimising the performance of infrastructure components and business applications and experience in the development and support of a relevant ICT Service.
Currently we have funding for a 12 month, temporary post to assist in a Windows server upgrade and replacement project. You will be expected to have expertise and experience in completing the tasks required for this project, including:
- Windows server operating system installation & upgrades
- Deploying virtual servers
- Liasing with 3rd party suppliers to gather system requirements
- Delivery and installation of replacement servers
Please see the Job Outline for a fuller list of what you’ll do and what we’re looking for. Please note that this post is temporary, subject to business needs and funding for 12 Months or until the requirement for the post ceases, whichever date is the earlier. If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
ICT Systems Technician (Full Time) (Temporary) - REN14553 employer: Renfrewshire Council
Renfrewshire Council’s ICT department is an excellent employer, offering a dynamic work environment that supports professional growth and development. With a focus on collaboration and innovation, employees are encouraged to enhance their skills while contributing to meaningful projects that impact the community. The temporary role of ICT Systems Technician provides a unique opportunity to work on critical infrastructure upgrades within a supportive team, ensuring a rewarding experience in a vibrant local government setting.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Systems Technician (Full Time) (Temporary) - REN14553
✨Tip Number 1
Network like a pro! Reach out to your connections in the ICT field, especially those who work at Renfrewshire Council or similar organisations. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of the latest infrastructure technologies. We recommend practising common interview questions related to Windows server upgrades and virtual server deployment to show you’re ready for the challenge.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss specific examples where you’ve tackled complex ICT issues. This will demonstrate your ability to develop technical solutions, which is key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the ICT Systems department.
We think you need these skills to ace ICT Systems Technician (Full Time) (Temporary) - REN14553
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with infrastructure and application technologies. We want to see how you've tackled complex problems and what solutions you've developed, so don’t hold back!
Showcase Your Skills:In your cover letter, emphasise your familiarity with ITIL frameworks and your ability to work with different ICT delivery models like IaaS and SaaS. This is your chance to shine, so let us know how you can contribute to our team!
Be Professional and Personable:We’re looking for someone who’s not just technically skilled but also approachable. Make sure to convey your customer-focused attitude in your application – it’s all about building relationships with colleagues and clients.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Renfrewshire Council
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of infrastructure and application technologies. Be ready to discuss your practical experience with Windows server installations, upgrades, and virtual server deployments. The more specific examples you can provide, the better!
✨Showcase Problem-Solving Skills
Prepare to demonstrate how you've tackled complex ICT problems in the past. Think of a couple of scenarios where you developed technical solutions, either independently or as part of a team. This will show your ability to think critically and work collaboratively.
✨Understand the ITIL Framework
Since the role involves working within an ITIL framework, make sure you’re familiar with its principles. Be ready to discuss how you've applied ITIL practices in your previous roles, especially in relation to service delivery and support.
✨Communicate Like a Pro
As this position requires great communication skills, practice explaining technical concepts in simple terms. You’ll need to engage with customers and colleagues, so being approachable and professional is key. Prepare some examples of how you've built relationships in past roles.
