At a Glance
- Tasks: Manage housing services, support tenants, and ensure a clean environment in your area.
- Company: Join a dedicated team focused on community welfare and effective housing management.
- Benefits: Enjoy a competitive salary and the chance to make a real difference in people's lives.
- Other info: This is a temporary role for 8 months, with potential evening and weekend work.
- Why this job: Gain valuable experience in housing management while helping your community thrive.
- Qualifications: Housing experience and strong communication skills are essential; a relevant qualification is a plus.
The predicted salary is between 31097 - 32813 £ per year.
Location: Renfrew Neighbourhood Office Renfield Street, PA4 8RG
Salary: £31,097 - £32,813 per year
Contract Type: Temporary
Position Type: Full Time
Hours: 35 hours per week
Advert
You will ensure a high quality, customer focused Estate Management Service within the neighbourhood, ensuring effective customer liaison and promotion of tenant participation and that all housing management functions are carried out in accordance with Council policy and procedures. A key aspect will be to ensure that all rent arrears recovery and early intervention activities are carried out in accordance with policies and procedures to minimise any debt owed.
Duties include ensuring that the environment in your designated area is well maintained and kept clean and tidy. You will also h ighlight any unresolved local problems with other service providers and take appropriate action in conjunction with Local Housing Services Co-ordinator , visit tenants in their own home and conduct interviews with tenants at the office.
It is essential you have housing experience including estate management and debt recovery; dealing with the public in their own home or in an interview situation; experience of letter and report writing; have effective verbal and written communication skills with the ability to use your own initiative. You must have knowledge of Housing (Scotland) Act, Housing Benefit Regulations and Tenants Rights Act and must be willing to work out of hours evenings and weekends, as and when required.
A national certificate level qualification in Housing, Business Studies or equivalent is desirable as is a full current driving licence.
Please note that this post is temporary, subject to business needs and funding for 8 months or until the requirement for the post ceases, whichever date is the earlier.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk .
#J-18808-LjbffrHousing Officer (Temporary) (Full Time) in Renfrew employer: Renfrewshire Council
Join our team at the Renfrew Neighbourhood Office, where we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and community engagement. As a Housing Officer, you will not only contribute to enhancing the living standards of our neighbourhood but also benefit from competitive salary packages, flexible working hours, and opportunities for professional growth within a dedicated public service environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer (Temporary) (Full Time) in Renfrew
✨Tip Number 1
Familiarise yourself with the Housing (Scotland) Act and other relevant regulations. Understanding these laws will not only help you in interviews but also demonstrate your commitment to the role and your ability to navigate the legal landscape of housing management.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've effectively dealt with tenants or clients in the past. Highlighting your experience in resolving issues and promoting tenant participation can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the housing sector, especially those who work in local councils or housing associations. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Be prepared to discuss your approach to debt recovery and early intervention strategies. Having a clear plan or examples of how you've successfully managed similar situations in the past will show your proactive attitude and problem-solving skills.
We think you need these skills to ace Housing Officer (Temporary) (Full Time) in Renfrew
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in estate management, debt recovery, and customer service in your application.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the Housing Officer position. Emphasise your knowledge of housing legislation and any relevant qualifications you possess.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for housing management and your commitment to providing excellent customer service. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application:Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Renfrewshire Council
✨Know Your Housing Legislation
Familiarise yourself with the Housing (Scotland) Act, Housing Benefit Regulations, and Tenants Rights Act. Being able to discuss these laws confidently will show your understanding of the role and its responsibilities.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your experience in tenant participation and how you’ve effectively liaised with customers to resolve issues.
✨Showcase Your Communication Skills
Since effective verbal and written communication is crucial for this role, practice articulating your thoughts clearly. Bring along samples of reports or letters you've written to demonstrate your writing skills.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding debt recovery and estate management. Think of specific situations where you successfully managed similar challenges and be ready to share those experiences.
