At a Glance
- Tasks: Manage financial assessments and administrative tasks for client support services.
- Company: Join a dedicated team focused on achieving service objectives in finance and assessment.
- Benefits: Full-time permanent position with opportunities for professional growth.
- Other info: Ideal for those looking to thrive in a supportive and dynamic environment.
- Why this job: Make a difference in people's lives while developing your finance and customer service skills.
- Qualifications: Experience in clerical work, customer management, and effective communication is essential.
The predicted salary is between 30000 - 40000 £ per year.
An opportunity has arisen for a Finance & Assessment Officer to contribute to the achievement of the Finance & Assessment Team's agreed service objectives.
Duties of this post include undertaking a range of administrative & financial tasks as well as carrying out financial assessments for a range of client support functions including residential and nursing care, care at home services and supported/sheltered accommodation.
It is essential that you have experience of clerical/administrative/data input work and dealing with customer queries by phone, face to face and in writing. You must have effective customer management skills, problem solving, numeracy and effective communication skills with the ability to present ideas in a clear and concise manner verbally and in writing.
It is also essential you are able to remain calm and in control in the face of stressful and challenging situations and are confident in making effective decisions in line with legislation and Council processes and procedures.
It is desirable that you have experience of a range of financial tasks and of participating in change activity. It is also desirable that you hold an SVQ Level 3 in Business Administration or equivalent.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post.
Finance & Assessment Officer (Full Time) (Permanent) - REN14465 employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance & Assessment Officer (Full Time) (Permanent) - REN14465
✨Tip Number 1
Network like a pro! Reach out to people in the finance and assessment field, attend relevant events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to finance and customer management. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you’ve successfully handled challenging situations, especially in customer service. This will demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Finance & Assessment Officer (Full Time) (Permanent) - REN14465
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in clerical and administrative tasks. We want to see how your skills align with the Finance & Assessment Officer role, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since effective communication is key for this role, ensure your written application is clear and concise. Use straightforward language and structure your thoughts logically, just like you would when dealing with customer queries.
Demonstrate Problem-Solving Abilities: We love seeing candidates who can think on their feet! Include examples in your application that showcase your problem-solving skills, especially in stressful situations. This will help us understand how you handle challenges.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Numbers
As a Finance & Assessment Officer, you'll be dealing with financial assessments regularly. Brush up on your numeracy skills and be prepared to discuss any relevant financial tasks you've handled in the past. This will show that you’re confident and capable of managing the financial aspects of the role.
✨Customer Management is Key
Since effective customer management is essential for this position, think of examples where you've successfully dealt with customer queries. Be ready to share how you resolved issues, especially in stressful situations, as this will demonstrate your problem-solving abilities and communication skills.
✨Stay Calm Under Pressure
The job description highlights the need to remain calm in challenging situations. Prepare for potential scenario-based questions where you might need to showcase your ability to handle stress. Practising these responses can help you feel more at ease during the interview.
✨Familiarise Yourself with Legislation
Understanding the relevant legislation and Council processes is crucial for this role. Do some research on the key regulations that affect financial assessments and be ready to discuss how you would apply them in practice. This shows that you're proactive and serious about the responsibilities of the position.