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- Tasks: Support a customer-focused service with various administrative tasks and staff supervision.
- Company: Renfrewshire Council, dedicated to community support and development.
- Benefits: Part-time hours during term time, flexible work environment, and valuable experience.
- Why this job: Gain hands-on experience in administration while making a difference in your community.
- Qualifications: Experience in customer service and administration; proficiency in Microsoft Office.
- Other info: Opportunity for personal growth and development within a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
You will undertake a range of administrative tasks in support of the delivery of a comprehensive, customer focused, support service across Renfrewshire Council.
Key tasks for which you will be responsible include:
- Supervision of staff
- Meeting and greeting visitors
- Dealing with customer enquiries online and by telephone in line with Customer Care standards
- Preparation of correspondence, reports and minute taking as required
- Data quality checking/quality assurance
- Maintaining a range of manual and computer based recording systems ensuring that all records for which you are responsible are accurate, up to date and stored in line with Council Policy
It is essential that you have experience of:
- Customer service
- Carrying out a wide range of administrative tasks
- Working with standard computer systems including Microsoft Office packages i.e. Excel and Word
It is also essential that you have the ability to:
- Work as part of a team and on your own initiative
- Meet deadlines and quality standards
- Multi-task
- Have effective organisational, communication, literacy and numeracy skills
It is desirable that you have experience of supervising staff and developing processes and procedures, as well as a knowledge of Renfrewshire Council’s Corporate Policies and practices and Insurance Services. An SVQ Level 3 in Business Administration or equivalent is also desirable.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.
Administrative Assistant (Term Time Part Time) (Permanent) - REN13792 employer: Renfrewshire Council
Contact Detail:
Renfrewshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant (Term Time Part Time) (Permanent) - REN13792
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Administrative Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and administrative tasks. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your work, like reports or correspondence you've prepared, to demonstrate your proficiency with Microsoft Office and your organisational abilities during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Administrative Assistant (Term Time Part Time) (Permanent) - REN13792
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the job description. We want to see how you can bring your unique flair to the role of Administrative Assistant!
Show Off Your Customer Service Skills: Since customer service is key for this position, don’t forget to include examples of how you've successfully dealt with customer enquiries in the past. We love to see how you’ve made a positive impact on customers!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication skills shine through in your writing!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Renfrewshire Council
✨Know Your Stuff
Make sure you’re familiar with the key tasks mentioned in the job description. Brush up on your customer service skills and be ready to discuss your experience with administrative tasks, especially using Microsoft Office. This shows you’re not just a good fit but also genuinely interested in the role.
✨Showcase Your Team Spirit
Since teamwork is essential for this position, think of examples where you’ve successfully worked as part of a team. Be prepared to share how you’ve contributed to group efforts and how you handle working independently too. This will demonstrate your versatility.
✨Prepare for Customer Scenarios
Expect questions about handling customer enquiries. Prepare some scenarios where you’ve dealt with difficult customers or resolved issues effectively. This will highlight your problem-solving skills and commitment to customer care standards.
✨Get Organised
As an Administrative Assistant, organisation is key. Bring along a notebook to jot down important points during the interview. Also, prepare questions about their processes and procedures to show you’re thinking ahead about how you can contribute to their team.
