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- Tasks: Support drivers and customers while managing daily operations in a busy office environment.
- Company: Stable company in Worcester with a focus on teamwork and support.
- Benefits: Competitive pay, full training, and opportunities for growth.
- Other info: Monday to Friday hours with a friendly, varied work atmosphere.
- Why this job: Join a dynamic team and make a real difference in service operations.
- Qualifications: Previous admin experience and strong organisational skills required.
The predicted salary is between 26520 - 26520 £ per year.
We are looking for a Service Operations Administrator in the Worcester area to support drivers, customers and daily operations. This is a stable, long‑term role with full training on the specialist parts of the job.
- Duties
- Office & General Admin
- Answering phones (landline and work mobile)
- Checking post and handling general office admin
- Ordering stationery, uniforms and PPE
- Keeping work instructions updated
- Monitoring and replenishing first aid stock
- Booking jobs as requested by customers
- Updating customers on changes (phone/email)
- Sending quotes and Terms & Conditions
- Reviewing driver paperwork after jobs
- Booking hotel accommodation for drivers
- Processing timesheets and job sheets
- Archiving timesheets
- Checking info emails
- Using email portals and admin software i.e. Excel, Word
- Previous experience as a Business/Office Administrator (essential)
- Strong organisational skills and ability to prioritise
- Confident with IT systems and email portals
- Good communication and time management
- Able to work independently and within a small team
- Enjoys a busy, varied office environment
- Strong attention to detail with the ability to check paperwork, totals and job information accurately
Hours of Work: Monday to Friday 08:30 – 17:00
Rate of Pay: £12.75 per hour, with potential to increase depending on experience
Service Operations Administrator (Worcester) employer: Renford Recruitment Ltd
Contact Detail:
Renford Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Operations Administrator (Worcester)
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you apply through our website, mention something specific about the company that resonates with you.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider info or even a referral, which can give us a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to office admin and customer support. We want to show off our organisational skills and attention to detail, so have examples ready to share!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows we’re keen and professional, which is exactly what they’re looking for in a Service Operations Administrator.
We think you need these skills to ace Service Operations Administrator (Worcester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Business/Office Administrator. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and IT confidence!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Operations Administrator role. Mention your love for busy environments and how you can support both drivers and customers effectively.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure to demonstrate your strong communication skills in your application. Whether it’s through your writing style or examples of past experiences, we want to see how you connect with others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Renford Recruitment Ltd
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Service Operations Administrator. Familiarise yourself with tasks like booking jobs, handling customer queries, and managing office admin. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experience where you've successfully managed multiple tasks or prioritised effectively. Be ready to discuss how you keep track of details, especially when it comes to paperwork and communication.
✨Brush Up on IT Skills
As you'll be using various IT systems and software like Excel and Word, make sure you're comfortable discussing your proficiency with these tools. If you have any specific examples of how you've used them in previous roles, share those during the interview to highlight your capabilities.
✨Practice Your Communication Style
Effective communication is key in this role, so practice how you articulate your thoughts clearly and concisely. Think about how you would update customers or support drivers, and be prepared to demonstrate your friendly and professional communication style during the interview.