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For Companies At a Glance
- Tasks: Lead operations, drive sales, and ensure top-notch customer service across multiple centres.
- Company: Dynamic company in Cambridgeshire focused on growth and quality.
- Benefits: Competitive salary of £43,000, full-time hours, and opportunities for professional development.
- Why this job: Make a real impact by driving revenue and leading a passionate team.
- Qualifications: Management experience and strong communication skills required.
- Other info: Join a collaborative environment with excellent career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
My client based in Cambridgeshire are currently recruiting for a General Manager to join their team on a full time permanent basis. Reporting to the Operations Executive you will be responsible for overseeing the efficient operation of centres within your territory, while driving commercial sales, maintaining health and safety standards, training your team to meet and maintain quality standards, and managing the process of repairs quotes and supplier approvals.
Location: Cambridge
Hours: 40 hours between 8:30am – 17:30pm Monday to Friday
Salary: £43,000 DOE
This role involves a blend of strategic leadership, operations management, sales initiatives, health and safety compliance, and a strong focus on training and quality assurance. The General Manager will be responsible for exceeding budgets and KPIs agreed with stakeholders by executing everything from business development to pest control within an agreed territory.
Key Responsibilities
- P&L Responsibility: Exceed the monthly budget every month. Drive and sustain the maximum revenue from the centres in the territory. Use all existing products and services to drive and sustain this revenue. Develop new products and services as appropriate. Monitor and control expenses to ensure financial objectives are met.
- Operations: Ensure the smooth day-to-day operations of all centres in the territory. Monitor service quality and customer satisfaction. Identify areas for improvement and optimise processes. Allocate and manage staffing, budget, and facilities. Implement quality assurance processes to maintain a consistent level of service. Handle escalated customer issues and seek resolutions to maintain customer satisfaction.
- Commercial Sales: Develop and implement a comprehensive sales strategy to drive revenue growth and occupancy rates. Identify and pursue new business opportunities, partnerships, and customers. Nurture and maintain relationships with key customers, corporate accounts, and brokers. Monitor and analyse market trends to adapt sales strategies accordingly.
- Marketing: Prepare local marketing campaigns which conform to corporate identity guidelines. Use all local channels to drive demand.
- People Management: Develop a high-performance culture through managing performance and identifying training and development needs. Foster a collaborative and goal-oriented team environment. Responsible for recruiting employees and performance managing underperformance and misconduct.
- Repairs And Supplier Management: Identify repairs and maintenance needs. Drive down costs and increase speed and quality by using compliant local approved suppliers where possible. Approve and manage supplier relationships.
- Health & Safety: To have an understanding and work to policies relating to statutory H&S obligations. Ensure that all statutory procedures regarding Health and Safety are implemented and adhered to. Regularly inspect facilities to maintain health and safety standards. Promptly report and address any health and safety issues or violations.
Knowledge/Experience
- Confident user of Microsoft Office 365 (Word, Excel and Outlook)
- Management experience
- Experience working in a serviced office environment
- Demonstrable experience of managing a P&L, in a customer facing multi-site business
- Graduate or further education (desirable)
- Minimum Grade C in English and Maths (or equivalent)
Key Skills Required For This Role
- Proven driver of revenue in multiple situations.
- Proven Commercial success.
- Makes good things happen quickly.
- Strong communicator, influencer and negotiator.
- Experienced manager and coach of people.
- Proven attention to detail.
- Experience of planning and forecasting.
If you have the skills and experience listed above please send your CV to or call 07896811228.
General Manager in Cambridge employer: RenDit
Contact Detail:
RenDit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Cambridge
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might help you land that General Manager role!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their operations, sales strategies, and health and safety standards. This will not only impress your interviewers but also help you tailor your answers to show how you can drive revenue and improve processes.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've managed teams, exceeded budgets, or improved customer satisfaction. Use metrics to back up your claims – numbers speak volumes when it comes to proving your commercial success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, get your CV ready and let’s make things happen!
We think you need these skills to ace General Manager in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in operations management, sales initiatives, and team training. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven revenue and managed teams in the past. We love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and metrics to demonstrate how you’ve exceeded budgets or improved customer satisfaction. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. Plus, we can’t wait to see your application!
How to prepare for a job interview at RenDit
✨Know Your Numbers
As a General Manager, you'll be expected to manage P&L effectively. Brush up on your financial metrics and be ready to discuss how you've exceeded budgets in the past. Bring specific examples of revenue growth strategies you've implemented.
✨Showcase Your Leadership Style
This role requires strong people management skills. Be prepared to share your approach to building high-performance teams. Discuss how you've identified training needs and fostered a collaborative environment in previous roles.
✨Demonstrate Operational Excellence
Operations management is key for this position. Think about times when you've optimised processes or improved service quality. Be ready to explain how you handle escalated customer issues and ensure satisfaction across multiple sites.
✨Sales Savvy is Essential
With a focus on driving commercial sales, come armed with your best sales strategies. Talk about how you've developed and implemented successful sales initiatives, and be ready to discuss market trends you've capitalised on in the past.
