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- Tasks: Manage front of house operations and ensure high-quality service for residents and guests.
- Company: Join Rendall & Rittner, an award-winning property management company.
- Benefits: Enjoy competitive salary, training programmes, and exclusive perks on entertainment and travel.
- Why this job: Make a real impact in a luxury residential environment with excellent career growth.
- Qualifications: Experience in a managerial role within luxury residential or hotel settings.
- Other info: Dynamic work environment with opportunities for overtime and professional development.
The predicted salary is between 31000 - 42000 £ per year.
Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Night Duty Manager. This is an incredible career opportunity with a fantastic package.
Position: Night Duty Manager
Location: 9 Millbank, London, SW1P 3AN
Working Hours: 4 days on, 4 days off 1900 – 0700
Salary: up to £37,176 per annum (depending on experience)
Contract: A permanent position that offers stability and room for growth.
Why Rendall & Rittner
- Award‑Winning: Join an established and celebrated company known for delivering first‑class property management services.
- Career Growth: We invest in your professional development with fully funded training programmes.
- Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
- Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
- Time Off: Enjoy 16 days of holiday plus national holidays.
- Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in‑house ‘TSS’ temp team.
- Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
- Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
- Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
- Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work‑related matters.
Development Details
This role will be based at 9 Millbank, an exclusive riverside residential development which comprises 201 Grade II listed homes in the heart of Westminster. The development boasts a wealth of luxurious facilities including a pool, spa, gym and cinema, as well as 24‑hour concierge.
Key Responsibilities And Requirements
- You will have a prime luxury residential or hotel background working in a similar managerial role responsible for managing the front of house operations, managing services, parcels, keys and ensuring a timely service to residents.
- Responsible for ensuring delivery of high‑end quality customer service for residents, tenants and guests, and handle day‑to‑day matters in a prompt and professional manner.
- You will have experience working closely with management to ensure SOPs are adhered to and improve policies and procedures.
- You will ensure a high level of health and safety compliance, responsible for carrying out various inspections, patrols, uploading compliance documentation and ensuring any actions are reported to the relevant parties and rectified.
- As a leader you will be responsible for managing your team’s performance, appraisals, training, development, rotas (holiday, sickness) and any ER related matters in conjunction with the required parties.
- You’ll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and managing a team environment. You’ll lead, engage and inspire others.
- Responsible for managing the work permits and supervising contractors whilst they are on site.
- You are able to work in a fast paced and dynamic working environment, multitasking, organised and able to think on your feet.
- You know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries.
- You will be a quick thinker, logical with the ability to take your own initiative in challenging situations and demonstrable experience in dealing with onsite emergencies and coordinating any site related issues.
How To Apply
Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary.
Join Rendall & Rittner and take your career to the next level. Don’t miss out on this exciting chance to progress your career and make a significant impact!
Night Duty Manager employer: Rendall & Rittner
Contact Detail:
Rendall & Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management industry and let them know you're on the lookout for a Night Duty Manager role. You never know who might have the inside scoop on an opening at Rendall & Rittner!
✨Tip Number 2
Prepare for the interview by researching Rendall & Rittner thoroughly. Understand their values, services, and what makes them stand out in the property management game. This will help you tailor your responses and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your situational responses! As a Night Duty Manager, you'll need to think on your feet. Prepare examples of how you've handled challenging situations in the past, especially in customer service or team management roles. This will demonstrate your ability to lead and inspire others.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about the opportunity at Rendall & Rittner. So, get your application in and let's make this happen!
We think you need these skills to ace Night Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Night Duty Manager role. Highlight your relevant experience in property management and customer service, and don’t forget to showcase any leadership roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Rendall & Rittner. Mention specific experiences that align with the job description and show your enthusiasm for the role.
Showcase Your Skills: In your application, be sure to highlight your skills in managing teams, handling complaints, and ensuring health and safety compliance. These are key aspects of the Night Duty Manager position, so make them stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Rendall & Rittner
✨Know the Company Inside Out
Before your interview, take some time to research Rendall & Rittner. Understand their values, services, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Night Duty Manager, delivering high-end customer service is key. Prepare examples from your past experiences where you successfully managed complaints or provided exceptional service. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Think of scenarios where you had to manage emergencies or coordinate with contractors. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
Even though this is a managerial position, first impressions matter. Dress professionally to reflect the polished image of Rendall & Rittner. A smart appearance will convey your seriousness about the role and respect for the company’s standards.
