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- Tasks: As a Night Concierge, you'll create a welcoming environment and handle resident queries.
- Company: Join Rendall & Rittner, an award-winning property management company known for excellence.
- Benefits: Enjoy competitive pay, flexible hours, and perks like discounts on travel and entertainment.
- Why this job: This role offers career growth, a supportive team culture, and a chance to make a difference.
- Qualifications: Customer service experience and a passion for helping others are essential.
- Other info: Work in a vibrant new development with great amenities, close to Colindale station.
The predicted salary is between 24000 - 32000 £ per year.
Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package.
Location: Colindale Gardens, NW9
Working Hours: 4 days on, 4 days off 19:00 – 07:00
Salary: £28,000 per annum (depending on experience)
Contract: A permanent position that offers stability and room for growth.
Why Rendall & Rittner:
- Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
- Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
- Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
- Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
- Time Off: Enjoy 16 days of holiday plus national holidays.
- Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.
- Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
- Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
- Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
- Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details:
This role will be based at a new residential development located in the heart of North West London with 342 residential homes and benefits from on-site amenities including a gym and retail outlets. The development is located close to Colindale underground station.
Key Responsibilities and Requirements:
- Passionate about creating a positive and safe environment for residents, guests, and the team.
- Expert in customer service, using this expertise to lead, engage, and inspire others.
- Proactive in seeking opportunities to drive the performance of the development.
- Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
- Values and supports the team, building strong working relationships with residents, guests, and external contractors.
- Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner.
Contact Detail:
Rendall & Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Night Concierge. Understanding the nuances of customer service and safety protocols will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Rendall & Rittner. They can provide valuable insights into the company culture and expectations, which can be beneficial in your discussions.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated excellent customer service. Being able to share specific examples will showcase your skills and experience effectively.
✨Tip Number 4
Research the local area around Colindale Gardens. Showing knowledge about the community and its amenities can demonstrate your commitment to creating a positive environment for residents.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Concierge at Rendall & Rittner. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the key skills and experiences that align with the job description. Emphasise your ability to create a positive environment and your expertise in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for Rendall & Rittner and how you can contribute to their team spirit.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rendall & Rittner
✨Show Your Customer Service Skills
As a Night Concierge, exceptional customer service is key. Be prepared to share specific examples of how you've handled customer queries or complaints in the past. Highlight your ability to create a positive environment for residents and guests.
✨Demonstrate Proactivity
Rendall & Rittner values proactive individuals. During the interview, discuss instances where you took the initiative to improve a situation or enhance the experience for others. This will show that you're not just reactive but also forward-thinking.
✨Emphasise Team Spirit
The role requires strong teamwork. Be ready to talk about your experiences working in a team setting, how you support your colleagues, and how you build relationships with residents and external contractors. This will demonstrate your fit within their collaborative environment.
✨Research the Company
Familiarise yourself with Rendall & Rittner's values and services. Understanding their award-winning reputation and commitment to professional development will allow you to tailor your responses and show genuine interest in being part of their team.
