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EXECUTIVE ASSISTANT
Rendall & Rittner • Competitive • Hybrid - London
ROLE OVERVIEW
You will provide high-level, discreet and professional support to two very busy Property Directors, enabling them to lead a large, UK-wide portfolio and fulfil Board responsibilities. You will act as a trusted partner and gatekeeper, creating time and clarity for strategic priorities, coordinating across departments, and ensuring the right issues reach the right people at the right time.
You will thrive in the detail while keeping the bigger picture in view. From tracking what's happening across portfolios to coordinating complaint responses and supporting tribunal matters, you will bring structure, judgement and calm to complex, fast-moving situations. Your ability to collaborate, anticipate, and uphold confidentiality will make you a pivotal team player at the heart of our operation.
ROLE EXPECTATIONS
Most days, you will orchestrate complex diaries and priorities, facilitate cross-functional collaboration, and prepare briefing materials that help Directors make fast, informed decisions. You will keep a sharp eye on lease and service charge timelines, ensure demands are issued accurately, and coordinate responses to escalations, complaints and tribunal-related actions with absolute professionalism and discretion.
WHAT SUCCESS LOOKS LIKE
Directors' time is protected and focused on the highest-impact work, with proactive planning and minimal last-minute disruption.
Cross-department collaboration runs smoothly, with clear actions, well-prepared meetings and timely follow-through.
Complaint responses are accurate, consistent in tone and on-brand, with issues resolved swiftly and escalations reduced.
Tribunal-related documentation and timelines are well-managed, with rigorous attention to detail and confidentiality.
Lease, service charge and demand processes are monitored, with early identification and mitigation of risks or delays.
Stakeholders experience exceptional communication, discretion and professionalism in every interaction.
HOW YOU'LL SPEND MOST OF YOUR TIME
Managing complex calendars, inboxes and priorities for two Property Directors, anticipating needs and resolving conflicts.
Preparing...
Executive Assistant in London employer: Rendall & Rittner
Rendall & Rittner is an exceptional employer, offering a vibrant work culture where teamwork and community engagement thrive. As a Maintenance Manager, you'll enjoy competitive salary packages, opportunities for professional development, and the chance to make a real impact in a picturesque riverside setting, ensuring residents feel at home in their community.
