Lobby Concierge & Resident Experience Partner
Lobby Concierge & Resident Experience Partner

Lobby Concierge & Resident Experience Partner

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and manage requests for residents and visitors.
  • Company: Reputed property management company in London with a focus on resident experience.
  • Benefits: Competitive pay, professional development, pension plan, and overtime options.
  • Why this job: Join a dynamic team and enhance the living experience for residents.
  • Qualifications: Strong problem-solving skills and experience in fast-paced environments.
  • Other info: Great opportunity for career growth in a vibrant setting.

The predicted salary is between 28800 - 43200 Β£ per year.

A reputed property management company in London is seeking a Lobby Ambassador. In this role, you will deliver exceptional customer service to residents and visitors, manage requests, and oversee concierge duties.

Ideal candidates are quick thinkers with strong problem-solving skills and experience in a fast-paced environment.

The position offers competitive compensation, professional development opportunities, and a range of employee benefits including a pension plan and overtime options.

Lobby Concierge & Resident Experience Partner employer: Rendall & Rittner

Join a leading property management company in London, where we prioritise exceptional service and employee satisfaction. Our vibrant work culture fosters professional growth through continuous development opportunities, while our competitive benefits package, including a pension plan and overtime options, ensures that you are well-supported in your career. Experience the unique advantage of working in a dynamic environment that values quick thinking and problem-solving skills, making every day rewarding.
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Contact Detail:

Rendall & Rittner Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Lobby Concierge & Resident Experience Partner

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the property management company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!

✨Tip Number 2

Show off your personality! When you get an interview, let your enthusiasm for customer service shine through. We want to see how you handle real-life scenarios, so be ready with examples of your problem-solving skills.

✨Tip Number 3

Dress to impress! First impressions matter, especially in a role like Lobby Concierge. We recommend smart-casual attire that reflects professionalism while still being approachable.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows we’re genuinely interested in the position and keeps us fresh in their minds.

We think you need these skills to ace Lobby Concierge & Resident Experience Partner

Customer Service
Concierge Duties
Problem-Solving Skills
Quick Thinking
Communication Skills
Time Management
Attention to Detail
Experience in Fast-Paced Environment

Some tips for your application 🫑

Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service roles. We want to see how you've gone above and beyond for residents or visitors in the past!

Be a Problem Solver: In your application, share examples of how you've tackled challenges in fast-paced environments. We love quick thinkers who can handle requests with ease!

Tailor Your Application: Don’t just send a generic application! We appreciate when candidates take the time to tailor their CV and cover letter to our specific role. It shows us you're genuinely interested!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Rendall & Rittner

✨Know the Company Inside Out

Before your interview, do some research on the property management company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Lobby Concierge & Resident Experience Partner, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to handle the fast-paced environment they’re looking for.

✨Practice Problem-Solving Scenarios

Think about common issues that might arise in a lobby setting and how you would address them. During the interview, you may be asked situational questions, so practising your responses can help you think on your feet and showcase your quick-thinking abilities.

✨Dress the Part

First impressions matter, especially in a role that involves interacting with residents and visitors. Dress smartly and professionally to reflect the image of the company. This shows that you take the opportunity seriously and are ready to represent them well.

Lobby Concierge & Resident Experience Partner
Rendall & Rittner

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