Building Manager in Islington

BUILDING MANAGER
Rendall & Rittner • £40,000 - £43,800 • Anthology Hoxton Press - N1 5FF • Monday to Friday 0900 - 1800
DEVELOPMENT DETAILS
Set above Shoreditch Park, this is a landmark residential development made up of 199 apartments across two distinctive hexagonal towers, creating a highly visible and design-led environment to manage. You will be based in a premium, modern setting with landscaped communal gardens, secure parking and a resident community that values high standards, strong communication and a polished customer experience. With excellent transport links nearby, this is a fast-paced London development where no two days feel the same and where your presence will have a real impact on the day-to-day resident experience.
ROLE EXPECTATIONS
You will take ownership of the daily operation of the development, making sure the building runs smoothly, services are delivered to a high standard and residents feel supported and well informed. Most days, you will be visible on site, coordinating contractors, overseeing the team, responding to resident queries and making sure health, safety, presentation and compliance standards are consistently maintained.
WHAT SUCCESS LOOKS LIKE
You create a well-run, welcoming development where residents notice the difference in service, communication and overall standards.
You keep all core services on track, with contractors managed effectively and issues resolved before they escalate.
You maintain a strong on-site presence and build trusted relationships with residents, colleagues and external partners.
You ensure the building remains safe, compliant and immaculately presented across all communal areas.
You lead the on-site team with clarity and professionalism, setting the tone for accountability and service excellence.
You spot opportunities to improve efficiency, resident satisfaction and the overall running of the development.
HOW YOU'LL SPEND MOST OF YOUR TIME
Overseeing the day-to-day operation of the development, ensuring all services are delivered safely, efficiently and in line with company standards.
Acting as the main on-site point of contact for residents, dealing with queries, concerns and service requests in a calm and professional way.
Managing contractors and service partners, monitoring performance, checking work quality and following up on outstanding actions.
Managing PPM schedules and coordinating reactive works.
Ensuring H&S and statutory compliance.
Carrying out regular building inspections to monitor presentation, cleanliness, maintenance needs and health and safety compliance.
Supporting the management of on-site staff, helping to organise priorities, maintain standards and encourage a positive team culture.
Keeping accurate site records, reporting issues appropriately and working closely with your Property Manager on operational matters.
WHO THIS ROLE IS FOR
You are a confident, hands-on property professional who enjoys being visible on site and taking ownership of the resident experience.
You combine strong operational awareness with a customer-focused approach and communicate clearly with a wide range of people.
You are organised, dependable and comfortable balancing planned responsibilities with the unexpected demands of a busy development.
You take pride in high standards and notice the details that help a building feel safe, well cared for and professionally managed.
You lead by example and bring a calm, solutions-focused mindset to challenges and day-to-day decision making.
EXPERIENCE THAT HELPS
Experience working in residential block management, build-to-rent, hospitality or another customer-facing property environment would be useful.
Previous responsibility for overseeing contractors, site services, maintenance issues or front-of-house operations would be an advantage.
Experience managing or supporting on-site staff can help you settle quickly into the leadership aspects of the role.
Familiarity with resident communication, complaint handling and service recovery would be helpful in this setting.
Exposure to health and safety processes, compliance checks and site inspections would support success in the role.
WHAT WE OFFER
25 days holiday plus