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For Companies At a Glance
- Tasks: Lead a team to create a positive environment for residents and guests.
- Company: Join the award-winning Rendall & Rittner, known for first-class property management.
- Benefits: Enjoy competitive salary, bonuses, 16 days holiday, and exclusive perks.
- Why this job: Make a real impact while developing your career in a vibrant community.
- Qualifications: Customer service expertise and a passion for teamwork are essential.
- Other info: Access fully funded training and professional development opportunities.
The predicted salary is between 29435 - 32900 £ per year.
Head Concierge role at Rendall & Rittner.
Location: Peartree Way – SE10
Working Hours: 4on 4off, 0700‑1900
Salary: £29,435 per annum
Contract: Permanent
Vibrant Peartree Way development of 1,200 residential units, accessible via public transport; role involves supervision of a team.
Why Rendall & Rittner?
- Award‑Winning: Established and celebrated company delivering first‑class property management services.
- Career Growth: Fully funded training programmes and professional development.
- Perks Galore: Exclusive savings on entertainment, travel, dining, shopping, health and fitness.
- Time Off: 16 days holiday plus national holidays.
- Competitive Compensation: Salary plus discretionary bonuses.
- Professional Attire: Team uniform provided.
- Team Spirit: Collaborative environment where relationships matter.
- Pension Plan: Rendall & Rittner Pension scheme.
- Extra Support: Employee Assistance Programs (EAP) for personal and work‑related matters.
Key Responsibilities & Requirements
- Passionate about creating a positive and safe environment for residents, guests, and the team.
- Expert in customer service, using this expertise to lead, engage, and inspire others.
- Proactive in seeking opportunities to drive the performance of the development.
- Skillful in handling feedback effectively in the moment, serving as the main point of contact for all queries.
- Values and supports the team, building strong working relationships with residents, guests, and external contractors.
- Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
How To Apply
Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. Note: candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Join Rendall & Rittner and take your career to the next level. Don’t miss out on this exciting chance to progress your career and make a significant impact!
Head Concierge employer: Rendall & Rittner
Contact Detail:
Rendall & Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Concierge
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Head Concierge role or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be yourself. Let your passion for customer service and team spirit shine through – it’s all about making that personal connection.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle specific scenarios related to customer service and team dynamics. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got a range of exciting roles, including the Head Concierge position. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team.
We think you need these skills to ace Head Concierge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating a positive environment shine through. We want to see how much you care about customer service and making a difference in the lives of residents and guests.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Head Concierge role. We love seeing specific examples of how you've led teams or handled customer feedback effectively in the past.
Be Professional Yet Approachable: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. We’re looking for someone who can build strong relationships, so a friendly tone can go a long way!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Rendall & Rittner
✨Know Your Stuff
Before the interview, make sure you research Rendall & Rittner thoroughly. Understand their values, mission, and the specifics of the Head Concierge role. This will help you tailor your answers and show that you're genuinely interested in the company.
✨Showcase Your Customer Service Skills
As a Head Concierge, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you handled complaints or difficult situations to demonstrate your expertise.
✨Team Spirit Matters
Rendall & Rittner values collaboration, so be ready to discuss how you work within a team. Share stories that illustrate your ability to build strong relationships with colleagues, residents, and external contractors. This will show that you can foster a positive environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about their training programmes or how they support employee growth. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
