Court manager in Hampton in Arden

Job Description

COURT MANAGERRendall & Rittner

• £38,000 - £40,000
• Kingsford Court, B92 8DT
• Mon - Fri 0800 - 1700DEVELOPMENT DETAILSYou'll be at the heart of a welcoming independent living community designed for comfort, safety and connection. You'll work in a well-kept environment comprising of 40 apartments with thoughtful communal spaces. You will be supporting residents who value both independence and a friendly, familiar face. Each day brings variety, balancing building standards and safety with community engagement, resident wellbeing and coordination of trusted local services. ROLE EXPECTATIONSYou will be the on-site point of contact for residents, families, guest and contractors ensuring the development runs smoothly and safely. You will manage compliance and maintenance, oversee daily checks, organise activities and communications, and foster a supportive, respectful community where residents feel heard and well looked after. WHAT SUCCESS LOOKS LIKEResidents feel safe, informed and supported, with issues resolved quickly and with warmth. Compliance checks, health and safety records and audits are consistently accurate and up to date. Planned and reactive maintenance is coordinated proactively, with minimal disruption. Strong relationships with residents, families, suppliers and the wider Rendall & Rittner team. A well-run calendar of community communications and events that encourage engagement. Clear, timely reporting and documentation that stands up to internal and external scrutiny. HOW YOU'LL SPEND MOST OF YOUR TIMECompleting daily building and safety checks, logging and actioning any issues. Coordinating contractors and cleaners, overseeing standards and scheduling works. Managing resident communications, newsletters and noticeboards, and handling enquiries. Maintaining records for compliance, fire safety, risk assessments and inspections. Supporting resident wellbeing by signposting services and facilitating community activities. Preparing reports and liaising with the property manager on budgets, works and improvements. WHO THIS ROLE IS FORYou care about people and take pride in creating a safe, well-run, welcoming place to live. You are organised, observant and proactive, with a calm approach under pressure. You communicate clearly and kindly, building trust with residents and families. You're hands-on with daily checks and not afraid to roll up your sleeves to get things done. You balance empathy with professionalism, maintaining boundaries and confidentiality. EXPERIENCE THAT HELPSExperience in retirement living, housing, hospitality, care-adjacent or community management settings. Coordinating maintenance and contractors, with a good eye for building standards. Working knowledge of health and safety, compliance record-keeping and incident reporting. Resident or customer-facing roles where communication and empathy were central. Organising small events, activities or services that bring people together. WHAT WE OFFER25 days holiday plus bank holidaysEnrolment into the Rendall & Rittner pension schemeEmployee assistance programme supporting family, health, money and workEmployee referral schemeTeam uniform* subject to developmentFully funded training and development opportunitiesAccess to discounts across travel, retail, fitness and entertainmentABOUT RENDALL & RITTNERRendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIREInitial conversation with our talent teamInterview focused on practical scenarios, resident care, building compliance and your approach to problem-solving and communicationWe aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED?Apply with your CV.All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.