Front of House & Guest Experience Manager
Front of House & Guest Experience Manager

Front of House & Guest Experience Manager

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front of house team and ensure exceptional guest experiences.
  • Company: A top property management company in vibrant Fulham, London.
  • Benefits: Competitive pay, holidays, pension, and employee support programmes.
  • Why this job: Join a dynamic team and make a real difference in guest satisfaction.
  • Qualifications: Strong communication skills and experience in staff management.
  • Other info: Permanent role with great opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A leading property management company is seeking a Front of House Manager in Fulham, London. The role involves overseeing customer service and managing onsite staff to ensure high standards.

Required skills include:

  • Excellent communication
  • Staff management
  • Compliance with health and safety regulations

This permanent position offers competitive compensation, development opportunities, and various perks including holidays, pension, and employee assistance programs.

Front of House & Guest Experience Manager employer: Rendall & Rittner

As a leading property management company located in the vibrant area of Fulham, London, we pride ourselves on fostering a supportive and dynamic work environment. Our commitment to employee growth is reflected in our comprehensive development opportunities, competitive compensation packages, and a range of benefits including generous holiday allowances and pension schemes. Join us to be part of a team that values excellence in customer service and staff wellbeing, making every day at work both meaningful and rewarding.
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Contact Detail:

Rendall & Rittner Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House & Guest Experience Manager

✨Tip Number 1

Network like a pro! Reach out to people in the property management industry, especially those who work in guest experience. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by practising common questions related to customer service and staff management. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your communication skills during interviews. Use clear examples from your past experiences that highlight how you’ve successfully managed teams and ensured high standards in guest services.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.

We think you need these skills to ace Front of House & Guest Experience Manager

Customer Service
Staff Management
Communication Skills
Health and Safety Compliance
Problem-Solving Skills
Team Leadership
Organisational Skills
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out in a sea of formalities.

Tailor Your Experience: Make sure to highlight your relevant experience in customer service and staff management. We’re looking for someone who can oversee our team and ensure high standards, so connect your past roles to what we do at StudySmarter.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your skills and experiences. Avoid fluff – we want to know exactly why you’re the right fit for us!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Rendall & Rittner

✨Know the Company Inside Out

Before your interview, do some digging into the property management company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

As a Front of House & Guest Experience Manager, communication is key. Prepare examples from your past experiences where you successfully handled customer interactions or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.

✨Demonstrate Staff Management Experience

Be ready to discuss your experience in managing teams. Think of specific instances where you motivated staff or improved team performance. Highlighting your leadership style and how you ensure compliance with health and safety regulations will be crucial.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re not just looking for any job, but that you’re keen on finding the right fit for both you and the company.

Front of House & Guest Experience Manager
Rendall & Rittner
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