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- Tasks: As a Day Concierge, you'll create a welcoming environment and assist residents with their needs.
- Company: Rendall & Rittner is an award-winning property management company known for excellence.
- Benefits: Enjoy perks like remote work options, exclusive discounts, and a competitive salary.
- Why this job: Join a supportive team culture and gain valuable experience in customer service.
- Qualifications: Customer service skills and a passion for helping others are essential.
- Other info: Work in a luxury residential development with great facilities and opportunities for growth.
Exciting Opportunity Alert! Join Rendall & Rittner as a Concierge!
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Concierge. This is an incredible career opportunity with a fantastic package.
Position: Day Concierge
Location: Colindale Gardens
Working Hours: 4on 4off (Apply online only)
Salary: £28,000 per annum
Contract: A permanent position that offers stability and room for growth.
Why Rendall & Rittner:
Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *
Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details:
This role will be based at a new residential development located in the heart of North West London with 2500 residential homes and benefit\’s from on-site amenities including a gym and retail outlets. The development is located close to Colindale underground station.
Key Responsibilities and Requirements:
As a Concierge at Rendall & Rittner, you will:
Passionate about creating a positive and safe environment for residents, guests, and the team.
Expert in customer service, using this expertise to lead, engage, and inspire others.
Proactive in seeking opportunities to drive the performance of the development.
Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
Values and supports the team, building strong working relationships with residents, guests, and external contractors.
Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
How to Apply:
Ready for this incredible opportunity? Explore Rendall & Rittner on
Contact Detail:
Rendall & Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Concierge at Rendall & Rittner. Understanding their focus on customer service and creating a positive environment will help you demonstrate your passion during any interactions.
✨Tip Number 2
Network with current or former employees of Rendall & Rittner on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of situations where you've successfully managed complaints or created a positive experience, as these stories will resonate well with the hiring team.
✨Tip Number 4
Research the Millbrook Park area and the specific residential development you'll be working at. Being knowledgeable about the location and its amenities can help you engage more effectively with residents and guests.
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Day Concierge at Rendall & Rittner. Highlight your customer service skills and ability to create a positive environment in your application.
Tailor Your CV: Customise your CV to reflect the key skills and experiences that align with the job description. Emphasise your previous experience in customer service and any relevant roles that demonstrate your ability to handle feedback and build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work for Rendall & Rittner and how you can contribute to their team spirit and customer service excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Rendall & Rittner
✨Show Your Passion for Customer Service
As a Day Concierge, your role revolves around providing excellent customer service. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to creating a positive environment for residents and guests.
✨Demonstrate Proactivity
Rendall & Rittner values proactive individuals who can drive performance. Think of instances where you identified issues before they became problems or took the initiative to improve processes. Highlighting these experiences will show that you're ready to take charge in your new role.
✨Emphasise Team Spirit
The company prides itself on a collaborative work environment. Be sure to discuss your experience working in teams and how you’ve built strong relationships with colleagues and clients. This will illustrate that you understand the importance of teamwork in delivering great service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle feedback and manage complaints effectively. Prepare by thinking through potential scenarios you might face as a Concierge and how you would respond. This will help you convey your problem-solving skills and customer service expertise.
