At a Glance
- Tasks: Be the friendly face in a vibrant retirement community, ensuring everything runs smoothly.
- Company: Join Rendall & Rittner, a supportive company focused on community and care.
- Benefits: Enjoy a competitive salary, flexible hours, and a chance to make a difference.
- Other info: Great opportunity for personal growth in a dynamic, people-focused environment.
- Why this job: Make meaningful connections while helping residents feel safe and supported every day.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 31500 - 38500 £ per year.
SCHEME MANAGER
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
- Rendall & Rittner • £14,080 • Home Meadow Court, Birmingham, B13 0PN • Mon, Tue, Thurs, Fri – 10:00 – 14:00
- DEVELOPMENT DETAILS
You’ll be the friendly, reliable presence at a welcoming 34 apartment, private retirement living community where independence is supported and neighbourly connection matters.
You’ll get to know residents and their families, coordinate trusted contractors, and keep shared spaces safe, spotless and running smoothly.
ROLE EXPECTATIONS
You will be the first point of contact on-site, providing thoughtful customer service, coordinating building and compliance tasks, and keeping records up to date.
You will support resident wellbeing, organise maintenance and inspections, and ensure the development is presented beautifully and operates safely every day.
- WHAT SUCCESS LOOKS LIKE
- Residents feel listened to, informed and supported, with issues resolved promptly and courteously.
- The development looks immaculate, with communal areas clean, safe and welcoming at all times.
- Compliance calendars, checks and logs are accurate, up to date and readily auditable.
- Contractors are well briefed, supervised and deliver quality work with minimal disruption.
- Clear communication keeps residents, the managing agent and clients aligned on priorities.
- Incidents and concerns are handled calmly, professionally and in line with policy.
- HOW YOU'LL SPEND MOST OF YOUR TIME
- Greeting residents, visitors and contractors and being the go-to on-site contact.
- Scheduling and overseeing cleaning, maintenance and statutory inspections.
- Completing daily health and safety checks and maintaining accurate records.
- Managing keys, parcel deliveries, noticeboards and resident communications.
- Reporting repairs, following up on works and escalating issues when needed.
- Supporting community activities and signposting residents to helpful services.
- WHO THIS ROLE IS FOR
- You put people first and communicate with warmth, patience and clarity.
- You’re organised, detail-focused and comfortable juggling varied tasks.
- You take pride in presentation and keep environments tidy and safe.
- You remain calm under pressure and use sound judgment to solve problems.
- You value reliability, discretion and building trusted relationships.
EXPERIENCE THAT HELPS
- Ideally experience working in a similar role within the independent living, retirement sector. xsabvtc
- We will consider building management experience within the residential, hotels or commercial sector. Front-of-house, concierge, building manager experience in a people-...
Scheme Manager employer: Rendall & Rittner Careers
Rendall & Rittner is an exceptional employer, offering a vibrant work environment in the heart of Canary Wharf, where you can thrive as a Maintenance Operative. With a strong commitment to employee development, competitive benefits including a pension scheme and fully funded training opportunities, and a culture that prioritises professionalism and teamwork, you'll find meaningful and rewarding employment while contributing to a premium residential community. Join us and be part of a company recognised for its high standards and dedication to both staff and residents.
Contact Details:
Rendall & Rittner Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rendall & Rittner Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rendall & Rittner Careers
Don't be shy about reaching out to Rendall & Rittner Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Scheme Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rendall & Rittner Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rendall & Rittner Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
