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- Tasks: As a Night Concierge, you'll create a welcoming environment and assist residents with their needs.
- Company: Join Rendall & Rittner, a top-notch property management company known for excellence.
- Benefits: Enjoy perks like competitive pay, 24 days holiday, and exclusive discounts on various services.
- Why this job: This role offers career growth, a supportive team culture, and the chance to make a difference.
- Qualifications: Customer service skills are essential; a clean driving licence is preferred.
- Other info: Work at The Heron, a stunning development in central London with great amenities.
The predicted salary is between 25000 - 40000 £ per year.
Exciting Opportunity Alert! Join Rendall & Rittner as a Night Concierge!
Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Night Concierge. This is an incredible career opportunity with a fantastic package.
Location: The Heron, EC2Y 9AP
Working Hours: 4 days on, 4 days off 1900 - 0700
Salary: £32,760 per annum (depending on experience)
Contract: A permanent position.
Why Rendall & Rittner:
- Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
- Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
- Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
- Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
- Time Off: Enjoy 24 days of holiday inclusive of national holidays.
- Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house TSS temp team.
- Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
- Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
- Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
- Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details:
This role will be based at The Heron, a high-end development located in the heart of the City of London and within easy reach of several underground stations including Moorgate, Barbican and Liverpool Street. The Heron is a 36-floor tower with 285 residential apartments, this development benefits from several on-site amenities including a stylish residents club lounge, a screening room, gym and car park.
Key Responsibilities and Requirements:
- Passionate about creating a positive and safe environment for residents, guests, and the team.
- Expert in customer service, using this expertise to lead, engage, and inspire others.
- Proactive in seeking opportunities to drive the performance of the development.
- Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
- Values and supports the team, building strong working relationships with residents, guests, and external contractors.
- Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
- A full, clean driving licence would be preferable for this position.
How to Apply:
Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period.
Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Night Concierge employer: Rendall and Rittner
Contact Detail:
Rendall and Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Night Concierge. Understanding the nuances of customer service and safety protocols will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Rendall & Rittner. They can provide valuable insights into the company culture and expectations, which can be beneficial in your discussions.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated excellent customer service. Being able to share specific examples will showcase your skills effectively.
✨Tip Number 4
Research the location and amenities of The Heron. Showing that you understand the environment you'll be working in can demonstrate your commitment and enthusiasm for the role.
We think you need these skills to ace Night Concierge
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Night Concierge position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, teamwork skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to create a positive environment.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific reasons why you want to work at Rendall & Rittner and how your skills can contribute to their team spirit and customer service excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Night Concierge.
How to prepare for a job interview at Rendall and Rittner
✨Showcase Your Customer Service Skills
As a Night Concierge, exceptional customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to create a positive environment for residents and guests.
✨Demonstrate Proactivity
Rendall & Rittner values proactive individuals. Think of instances where you took the initiative to improve a situation or process. Highlighting this trait can set you apart as someone who can drive performance in the development.
✨Emphasise Team Spirit
The role requires strong teamwork. Be ready to discuss how you've built relationships with colleagues and contributed to a collaborative work environment. This shows that you value team dynamics, which is crucial for this position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Practice responding to hypothetical situations related to safety, resident interactions, or handling feedback. This will help you articulate your thought process effectively during the interview.
