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- Tasks: As a Day Concierge, you'll create a welcoming environment and assist residents and guests.
- Company: Join Rendall & Rittner, a top-notch property management company known for excellence.
- Benefits: Enjoy perks like competitive salary, training, discounts, and 16 days off plus holidays.
- Why this job: This role offers career growth, team spirit, and the chance to make a real impact.
- Qualifications: Customer service skills and a passion for helping others are essential.
- Other info: Work in a prime location near London Bridge with a supportive team.
The predicted salary is between 23000 - 30000 £ per year.
Exciting Opportunity Alert! Join Rendall & Rittner as a Day Concierge! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Day Concierge. This is an incredible career opportunity with a fantastic package.
Position: Day Concierge
Location: Courage Yard, London Bridge
Working Hours: 4on 4off 0700-1900
Salary: £27,000 per annum
Contract: Permanent
Why Rendall & Rittner:
- Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
- Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
- Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
- Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
- Time off: Enjoy 16 days off plus national holidays.
- Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
- Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
- Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
- Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
Development Details: This is a fantastic opportunity for a concierge opening at a prime residential building located near London Bridge. This development consists of 5 blocks and a total of 160 residential apartments. The development benefits from a 300 space underground car park and is located very close to London Bridge station. This would be a partly work alone position.
Key Responsibilities and Requirements:
- Passionate about creating a positive and safe environment for residents, guests, and the team.
- Expert in customer service, using this expertise to lead, engage, and inspire others.
- Proactive in seeking opportunities to drive the performance of the development.
- Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
- Values and supports the team, building strong working relationships with residents, guests, and external contractors.
- Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.
How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings. Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!
Day Concierge employer: Rendall and Rittner
Contact Detail:
Rendall and Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Familiarise yourself with the local area around Courage Yard and London Bridge. Knowing the ins and outs of the neighbourhood will help you provide better service to residents and guests, making you a standout candidate.
✨Tip Number 2
Brush up on your customer service skills. Since this role is all about creating a positive environment, think of examples from your past experiences where you've gone above and beyond for customers or resolved complaints effectively.
✨Tip Number 3
Network with current or former employees of Rendall & Rittner on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Day Concierge.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios that may arise in a concierge role. Think about how you would manage resident queries or complaints, as demonstrating your proactive approach will impress the hiring team.
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Day Concierge position. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to create a positive environment and your expertise in customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific reasons why you want to work at Rendall & Rittner and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rendall and Rittner
✨Show Your Passion for Customer Service
As a Day Concierge, your role revolves around creating a positive environment for residents and guests. Be prepared to share examples of how you've gone above and beyond in previous customer service roles to demonstrate your passion and commitment.
✨Highlight Your Proactive Approach
Rendall & Rittner values individuals who take initiative. During the interview, discuss specific instances where you identified opportunities for improvement or took proactive steps to enhance the customer experience.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be ready to talk about your experiences in collaborative environments. Share how you've built strong relationships with colleagues and contributed to a positive team dynamic.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle feedback. Think of scenarios where you managed complaints effectively or resolved conflicts, as these will showcase your capability to thrive in a concierge role.
