At a Glance
- Tasks: Help customers with inquiries and provide top-notch service every day.
- Company: Join Rendall & Rittner, a leading name in property management.
- Benefits: Enjoy a competitive package and flexible working hours.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: No specific experience needed, just a passion for helping others!
- Other info: Office-based role located in the heart of Manchester.
The predicted salary is between 24000 - 36000 £ per year.
Exciting Opportunity Alert! Join Rendall & Rittner as a Customer Experience Advisor! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Customer Experience Advisor. Do you strive to deliver excellent customer service? Then is an incredible career opportunity with a fantastic package. Position: Customer Experience Advisor Location: ?Office Based -?340 Deansgate, Manchester, M3 4LY Working Hours: There are two shifts available, and you will be asked at interview which shift you are applying for . Shift 1: Monday to Friday: 08:00 – 16:30 One Sa…
Customer Experience Advisor employer: Rendall and Rittner
Contact Detail:
Rendall and Rittner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor
✨Tip Number 1
Familiarize yourself with the property management industry. Understanding the key challenges and trends in residential leasehold property management will help you stand out during your interview.
✨Tip Number 2
Prepare to discuss specific examples of how you've delivered excellent customer service in the past. Highlighting your problem-solving skills and ability to handle difficult situations can make a strong impression.
✨Tip Number 3
Research Rendall & Rittner's values and mission. Showing that you align with their commitment to customer satisfaction and community engagement can demonstrate your enthusiasm for the role.
✨Tip Number 4
Be ready to discuss your availability for the shifts mentioned in the job description. Being flexible and showing willingness to adapt to the company's needs can give you an edge over other candidates.
We think you need these skills to ace Customer Experience Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Experience Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous customer service experience. Use specific examples that demonstrate your ability to handle customer inquiries and resolve issues effectively.
Showcase Your Skills: Mention any relevant skills that align with the role, such as communication, problem-solving, and teamwork. Be sure to provide examples of how you've used these skills in past roles.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. A personalized touch can make your application stand out.
How to prepare for a job interview at Rendall and Rittner
✨Understand the Company Culture
Before your interview, take some time to research Rendall & Rittner. Understanding their values and company culture will help you align your answers with what they are looking for in a Customer Experience Advisor.
✨Prepare for Shift Preferences
Since you'll be asked about your preferred shift during the interview, think about which hours work best for you. Be ready to explain why you chose that shift and how it fits into your lifestyle.
✨Showcase Your Customer Service Skills
Be prepared to discuss specific examples of how you've delivered excellent customer service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, make sure to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the Customer Experience Advisor position.