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For Companies At a Glance
- Tasks: Diagnose, repair, and service Renault vehicles using cutting-edge technology.
- Company: Join a leading Renault dealership dedicated to top-notch vehicle care.
- Benefits: Enjoy ongoing training, a supportive team, and a dynamic work environment.
- Why this job: Be part of a passionate team that values customer experience and technical excellence.
- Qualifications: Must have relevant qualifications (IMI/City & Guilds) and strong communication skills.
- Other info: Opportunity to mentor apprentices and enhance your technical skills.
The predicted salary is between 24000 - 36000 £ per year.
As a Renault Dealer, we ensure that no-one is better qualified to look after our vehicles. Our Technicians are trained to manufacturer standards and have access to regular support and technical information.
Within the dealership, we utilise the latest diagnostic technology, tools, and best practice processes so you can offer our customers the very best assistance with their service or repair. You will be responsible for the diagnosis, repair, and service of the full range of Renault vehicles.
Key Duties:
- Undertake the timely repair and servicing of customer vehicles in accordance with the brands technical standards.
- Conduct full examinations of vehicles and identify non-routine defects, or additional faults either in the workshop or during road tests.
- Undertake Electronic Vehicle Health Checks
- Undertake vehicle road testing for diagnosis and to test repairs.
- Work closely with the service team and ensuring they are kept informed of the progress of work on customer vehicles and they are fully briefed on work completed. Discuss technical issues/works with directly customers when requested.
- Provide a knowledgeable, courteous, responsive, and efficient service to all workshop customers personifying the brand.
- Obtain appropriate authorisation if additional work is required on a vehicle.
- Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilise regular training and support information provided by Renault.
- Offer technical advice and support to workshop apprentices when requested by a Master Technician.
- Be open to try new methods of work designed to improve efficiency.
Person Requirements
- You will need to be an experienced, technician with a relevant formal qualification (IMI/City & Guilds)
- Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely.
- Passionate about the industry, and committed to the development of your technical knowledge and skills.
- Customer focused, able to keep customers experience and safety in mind throughout the service or diagnosis and repair
- Team Player \” assist other technicians when workshop is under pressure, and take ownership of any safety issues you identify in the workshop.
- Thorough and able to work with defined processes and guidelines.
- Quality focused with first time fix mentality.
- Honest with high levels of integrity
- How to apply
- Email to
Technician employer: Renault UK
Contact Detail:
Renault UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician
✨Tip Number 1
Familiarise yourself with Renault's latest diagnostic technology and tools. Being knowledgeable about the specific equipment used in their workshops will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially when it comes to explaining technical information. Practising how to convey complex ideas simply can help you stand out during any interviews or discussions with potential colleagues.
✨Tip Number 3
Demonstrate your passion for the automotive industry by staying updated on the latest trends and technologies. This knowledge can be a great conversation starter and shows your dedication to continuous learning.
✨Tip Number 4
Be prepared to discuss your experience working as part of a team. Highlighting examples where you've assisted others under pressure can showcase your teamwork skills, which are crucial for this role.
We think you need these skills to ace Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key duties and requirements for the Technician position. Make sure you highlight your relevant experience and qualifications that align with what Renault is looking for.
Tailor Your CV: Customise your CV to reflect your technical skills and experience in vehicle repair and servicing. Emphasise any formal qualifications, such as IMI or City & Guilds, and include specific examples of your work with diagnostic technology and customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to continuous learning. Mention how your communication skills enable you to explain technical information clearly to customers and colleagues.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical role.
How to prepare for a job interview at Renault UK
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience in detail. Highlight any specific training you've received, especially if it's relevant to Renault vehicles. Demonstrating your hands-on experience with diagnostic tools and repair processes will impress the interviewers.
✨Communicate Clearly
Since good communication is key in this role, practice explaining complex technical concepts in simple terms. You might be asked to describe a past experience where you had to explain a technical issue to a customer or colleague, so have a few examples ready.
✨Demonstrate Customer Focus
Prepare to discuss how you prioritise customer satisfaction in your work. Think of examples where you went above and beyond to ensure a positive experience for customers, as this aligns with the company's values.
✨Emphasise Teamwork
Being a team player is crucial in a workshop environment. Be ready to share instances where you collaborated with colleagues to solve problems or improve efficiency. This will show that you can contribute positively to the team dynamic.
