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- Tasks: Join our team as a Senior Technician, diagnosing and repairing Renault vehicles.
- Company: Renault Dealer committed to top-notch vehicle care and continuous training.
- Benefits: Enjoy access to the latest diagnostic tools and ongoing support.
- Why this job: Be part of a dynamic team, enhancing your skills while delivering excellent customer service.
- Qualifications: Must have relevant qualifications (IMI/City & Guilds) and strong communication skills.
- Other info: Opportunity to mentor apprentices and improve workshop efficiency.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Senior Tech to join our team!
As a Renault Dealer, we ensure that no-one is better qualified to look after our vehicles. We invest in cintinued training to manufacturer standards and have access to regular support and technical information.
Within the dealership, we utilise the latest diagnostic technology, tools, and best practice processes so you can offer our customers the very best assistance with their service or repair. You will be responsible for the diagnosis, repair, and service of the full range of Renault vehicles.
Key Duties:
- Undertake the timely repair and servicing of customer vehicles in accordance with the brands technical standards.
- Conduct full examinations of vehicles and identify non-routine defects, or additional faults either in the workshop or during road tests.
- Undertake Electronic Vehicle Health Checks
- Undertake vehicle road testing for diagnosis and to test repairs.
- Work closely with the service team and ensuring they are kept informed of the progress of work on customer vehicles and they are fully briefed on work completed. Discuss technical issues/works with directly customers when requested.
- Provide a knowledgeable, courteous, responsive, and efficient service to all workshop customers personifying the brand.
- Obtain appropriate authorisation if additional work is required on a vehicle.
- Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilise regular training and support information provided by Renault.
- Offer technical advice and support to workshop apprentices when requested by a Master Technician.
- Be open to try new methods of work designed to improve efficiency.
Person Requirements
- You will need to be an experienced, technician with a relevant formal qualification (IMI/City & Guilds)
- Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely.
- Passionate about the industry, and committed to the development of your technical knowledge and skills.
- Customer focused, able to keep customers experience and safety in mind throughout the service or diagnosis and repair
- Team Player assist other technicians when workshop is under pressure, and take ownership of any safety issues you identify in the workshop.
- Thorough and able to work with defined processes and guidelines.
- Quality focused with first time fix mentality.
- Honest with high levels of integrity
To apply for this position please email your current C.V. to
Senior Technician employer: Renault UK
Contact Detail:
Renault UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technician
✨Tip Number 1
Familiarise yourself with Renault's latest diagnostic technology and tools. Being well-versed in the specific equipment used at the dealership will show your commitment and readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially when it comes to explaining technical issues to customers. Being able to convey complex information simply can set you apart from other candidates.
✨Tip Number 3
Demonstrate your passion for the automotive industry by staying updated on the latest trends and technologies. This knowledge can help you engage in meaningful conversations during interviews.
✨Tip Number 4
Showcase your teamwork abilities by sharing examples of how you've supported colleagues in high-pressure situations. Highlighting your collaborative spirit can make a strong impression on the hiring team.
We think you need these skills to ace Senior Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, particularly those related to vehicle diagnostics and repairs. Emphasise any formal qualifications like IMI or City & Guilds, and include specific examples of your technical skills.
Craft a Strong Cover Letter: In your cover letter, express your passion for the automotive industry and your commitment to continuous learning. Mention how your skills align with the key duties outlined in the job description, such as conducting vehicle examinations and providing excellent customer service.
Showcase Communication Skills: Since good communication is essential for this role, provide examples in your application of how you've effectively communicated technical information to both colleagues and customers. This could be through previous job experiences or training sessions.
Highlight Teamwork Experience: Demonstrate your ability to work as part of a team by including examples of how you've assisted colleagues in high-pressure situations. Mention any instances where you took ownership of safety issues or contributed to improving workshop efficiency.
How to prepare for a job interview at Renault UK
✨Showcase Your Technical Skills
Be prepared to discuss your technical qualifications and experience in detail. Highlight any specific training you've received, especially related to Renault vehicles, and be ready to explain how you apply this knowledge in practical scenarios.
✨Demonstrate Customer Focus
Since the role requires a strong customer service orientation, think of examples where you've gone above and beyond for customers. Be ready to discuss how you ensure a positive experience while maintaining safety and quality standards.
✨Communicate Clearly
Good communication is key in this role. Practice explaining complex technical issues in simple terms, as you may need to do this with both colleagues and customers. This will show your ability to convey important information effectively.
✨Emphasise Teamwork
As a Senior Technician, you'll need to work closely with others. Prepare examples that demonstrate your ability to collaborate with team members, especially under pressure, and how you contribute to a positive workshop environment.
